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- Tasks: Support customers and colleagues with administrative tasks in a dynamic environment.
- Company: Join The Beal Group, a family-run business thriving in commercial textiles.
- Benefits: Enjoy 30 days holiday, competitive salary, and flexible working support.
- Why this job: Be part of a supportive team and grow your skills in a rewarding role.
- Qualifications: Looking for proactive, detail-oriented team players with strong communication skills.
- Other info: Must commute to Cumbernauld; relocation expenses not covered.
The predicted salary is between 24000 - 33600 £ per year.
Job Title: Customer Accounts Administrator Location: Cumbernauld (On-site) Employment Type: Full-time, Permanent Salary: £24,000 per annum Schedule: Monday to Friday, 8:30 am – 5:00 pm About Us The Beal Group is a thriving, family-run business specialising in the production of commercial textiles for industries including agriculture, transport, logistics, and oil & gas. As we continue to grow, we are looking to add motivated and capable individuals to our team as a Customer Accounts Administrator. This role offers the opportunity to be part of a supportive, expanding team in a dynamic industry. What We Offer * Permanent role with immediate start * Comprehensive training and development programs * 30 days of holiday, including a two-week Christmas closure * Free onsite parking and cycle-to-work scheme * Competitive salary and company pension * Flexible working support Overview As a Customer Accounts Administrator, you will serve as a key support for our off-site colleagues and a main point of contact for our customers, ensuring that their experience with The Beal Group is as smooth and efficient as possible. In this role, you’ll perform a range of administrative duties, from handling customer enquiries and managing production route cards to supporting general office functions. Additional Responsibilities Include: * Responding promptly to customer enquiries and providing top-tier service * Assisting with administrative tasks, such as answering calls, filing, and generating production route cards * Working closely with the team to ensure all tasks are completed on time and to a high standard * Maintaining excellent productivity and a strong attention to detail * Supporting a collaborative work environment and adapting to new efficiencies What We’re Looking For * Proactive, detail-oriented individuals with the ability to prioritize and multi-task * Team players who bring positive energy and reliability to their work * Excellent communication skills – both verbal and written * Strong organisational skills with experience in Office 365; CRM experience is a plus * A customer-focused mindset with a resilient and solution-driven approach Requirements * Must be able to commute or relocate to Cumbernauld (please note, relocation expenses are not covered) * Previous experience with commercial vehicles is advantageous but not essential Ready to Apply? If you’re ready to embark on a rewarding career with a growing business that values its employees, apply today and take the first step towards joining The Beal Group’s supportive and enthusiastic team. Work Location: On-site
Customer Account Administrator employer: Tony Beal Ltd
Contact Detail:
Tony Beal Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Administrator
✨Tip Number 1
Familiarize yourself with the commercial textiles industry, especially the sectors that The Beal Group serves, such as agriculture and logistics. This knowledge will help you understand customer needs better and demonstrate your interest in the role during the interview.
✨Tip Number 2
Highlight your experience with Office 365 and any CRM systems you’ve used in the past. Being able to discuss specific tools and how you've utilized them can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully handled customer inquiries or administrative tasks in previous roles. Being able to share real-life scenarios will showcase your problem-solving skills and customer-focused mindset.
✨Tip Number 4
Emphasize your ability to work in a team and adapt to new efficiencies. The Beal Group values collaboration, so sharing experiences where you contributed positively to a team environment will resonate well with the hiring managers.
We think you need these skills to ace Customer Account Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Accounts Administrator position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience that aligns with the responsibilities of the role. Focus on your customer service skills, administrative tasks, and any familiarity with Office 365 or CRM systems.
Showcase Your Communication Skills: Since excellent communication is a key requirement, make sure to demonstrate your verbal and written communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated in past roles.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at The Beal Group and how your proactive and detail-oriented approach makes you a great fit for their team.
How to prepare for a job interview at Tony Beal Ltd
✨Show Your Customer Service Skills
Since the role focuses on customer interactions, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you provided excellent service or resolved issues effectively.
✨Demonstrate Attention to Detail
The job requires strong attention to detail. During the interview, mention instances where your meticulous nature helped avoid mistakes or improved processes. This will show that you understand the importance of accuracy in administrative tasks.
✨Emphasize Teamwork and Collaboration
As a Customer Accounts Administrator, you'll work closely with others. Share examples of how you've successfully collaborated with team members in the past, showcasing your ability to contribute positively to a team environment.
✨Prepare for Questions on Office Tools
Familiarity with Office 365 is essential for this role. Be ready to discuss your experience with these tools and how you've used them to enhance productivity. If you have CRM experience, make sure to mention it as well.
