At a Glance
- Tasks: Support customer satisfaction and drive commercial growth across various sectors.
- Company: Join The Beal Group, a leader in Modular Buildings and Transport Solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on innovation and customer service.
- Why this job: Be the vital link between customers and operations, making a real impact.
- Qualifications: Experience in sales support or account management, with strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
The Commercial Business Executive plays a pivotal role within The Beal Group's Commercial team, supporting and driving customer satisfaction, operational excellence, and commercial growth across multiple business sectors including Modular Buildings and Transport Solutions. Operating from our Cumbernauld Head Office, this role sits at the centre of the company’s commercial operations acting as a vital link between customers, field sales, production, and logistics.
The postholder ensures that all customer enquiries, quotations, and orders are managed efficiently, accurately, and in line with The Beal Group's commitment to quality and service. This position is both customer-facing and operationally connected, supporting the delivery of projects ranging from modular accommodation units and transport covers to bespoke glamping lodges and outdoor structures. By combining commercial awareness with strong organisational and communication skills, the role ensures the seamless translation of customer needs into actionable work for production and fulfilment teams. The Commercial Business Executive also contributes to the company’s wider growth ambitions by supporting sales initiatives, nurturing key customer relationships, and helping to identify and develop new business opportunities across The Beal Group's diverse portfolio.
Key Responsibilities
- Sales Support & Order Management
- Receive, review, and process customer orders using standardised templates and ERP systems.
- Ensure all key commercial and operational details are captured and accurately communicated to production.
- Track all open orders through to invoicing and dispatch, ensuring deadlines and quality standards are met.
- Act as the main point of contact for field sales, customers, and internal departments regarding order progress and updates.
- Maintain accurate and current customer records, quotations, and price lists.
- Ensure smooth coordination between Sales, Operations, and Logistics teams for efficient order fulfilment.
- Handle customer queries and complaints professionally, ensuring swift and effective resolution.
- Support the continuous improvement of internal commercial processes and communication.
- Commercial Development & Customer Relations
- Build and maintain strong relationships with key accounts and new prospects across the Modular and Transport sectors.
- Support the Head of Sales with the development of account strategies, forecasts, and forward order plans.
- Prepare professional quotations, pricing sheets, and proposals in line with business guidelines.
- Liaise closely with production and planning teams to prioritise customer requirements in line with capacity and sales forecasts.
- Collaborate with marketing and business development teams to enhance brand visibility and customer engagement.
- Assist in the organisation, preparation, and follow-up of trade shows, exhibitions, and industry events.
- Market Awareness & Reporting
- Maintain awareness of market trends, competitor activity, and emerging opportunities in the Modular and Transport markets.
- Manage sales opportunities and customer interactions within CRM systems, ensuring data accuracy and visibility.
- Provide clear and timely reporting on sales performance, order activity, and market engagement to senior management.
Key Performance Indicators (KPIs)
- Order accuracy and on-time delivery performance.
- Sales growth and conversion rates across sectors.
- Customer satisfaction and repeat business levels.
- Efficiency and communication within commercial processes.
- CRM and reporting accuracy and timeliness.
Skills & Experience Required
- Proven experience in sales support, commercial administration, or account management (ideally within manufacturing, modular, or transport-related industries).
- Excellent communication and relationship-building skills across customers and departments.
- Strong organisational skills and attention to detail with the ability to manage multiple priorities.
- Competent in Microsoft Office and ERP/CRM systems.
- Knowledge of the modular, transport, or glamping sectors (advantageous).
- Experience supporting trade events or exhibitions desirable.
Personal Attributes
- Professional, positive, and customer-focused approach.
- Organised, methodical, and results-driven.
- Collaborative team player who fosters cross-departmental trust and cooperation.
- Takes pride in accuracy and quality of work.
- Proactive, commercially aware, and adaptable to a dynamic business environment.
Commercial Business Executive employer: Tony Beal Ltd
The Beal Group is an exceptional employer, offering a dynamic work environment at our Cumbernauld Head Office where collaboration and customer satisfaction are at the forefront of our operations. We prioritise employee growth through continuous training and development opportunities, fostering a culture of innovation and teamwork that empowers our staff to excel in their roles. With a commitment to quality and service, we provide a rewarding experience for those looking to make a meaningful impact in the Modular Buildings and Transport Solutions sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Business Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Modular and Transport sectors. Attend industry events, trade shows, or even local meet-ups to make those valuable connections that could lead to your next opportunity.
✨Tip Number 2
Be proactive in your follow-ups! After applying through our website, don’t just sit back. Reach out to the hiring manager or recruiter to express your enthusiasm for the role. A little initiative can go a long way in making you stand out.
✨Tip Number 3
Showcase your skills in real-time! If you get the chance for an interview, prepare to discuss how your experience aligns with the key responsibilities of the Commercial Business Executive role. Use specific examples to demonstrate your organisational and communication skills.
✨Tip Number 4
Stay informed about market trends! Keep an eye on what's happening in the Modular and Transport industries. Being knowledgeable about competitors and emerging opportunities will not only help you in interviews but also show your genuine interest in the field.
We think you need these skills to ace Commercial Business Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Commercial Business Executive. Highlight your experience in sales support and customer relations, and don’t forget to mention any relevant skills in ERP or CRM systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer satisfaction and operational excellence. Share specific examples of how you've built strong relationships and supported sales initiatives in the past.
Showcase Your Organisational Skills:Since this role requires juggling multiple priorities, make sure to highlight your organisational skills. Mention any tools or methods you use to keep track of orders and customer interactions, as this will show us you're ready for the challenge!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Tony Beal Ltd
✨Know the Company Inside Out
Before your interview, make sure you research The Beal Group thoroughly. Understand their products, especially in Modular Buildings and Transport Solutions, and be ready to discuss how your skills can contribute to their commercial growth.
✨Showcase Your Communication Skills
As a Commercial Business Executive, strong communication is key. Prepare examples of how you've effectively managed customer relationships or resolved issues in the past. This will demonstrate your ability to be the vital link between customers and internal teams.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage multiple priorities or handle customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Highlight Your Organisational Skills
This role requires excellent organisational skills. Be prepared to discuss how you keep track of orders, manage deadlines, and ensure accuracy in your work. Mention any tools or systems you’ve used, like ERP or CRM, to support your claims.
