Kitchen Crew

Kitchen Crew

London Full-Time No home office possible
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At a Glance

  • Tasks: Join our kitchen crew and ensure high-quality food while managing your section.
  • Company: Tonkotsu is a passionate ramen restaurant chain, dedicated to excellent food and happy staff.
  • Benefits: Enjoy free meals after shifts, 50% off for friends, birthday vouchers, and more!
  • Why this job: Gain valuable skills in a fun, supportive environment with genuine career development opportunities.
  • Qualifications: No prior experience needed, just bring your enthusiasm and willingness to learn!
  • Other info: Be part of a vibrant team that values perfection, compassion, and continuous improvement.

CHEF

Remuneration and Benefits

  • Up to Β£12.50 per hour
  • Training and development, with genuine career development opportunities
  • Free meals after each shift
  • 50% off meals for up to four people when not working so you can hang out with friends and family
  • Β£100 Tonkotsu voucher for your birthday
  • Quarterly fun fund
  • Annual staff party
  • Referral programme (refer a friend and earn up to Β£1,020)
  • Paid sabbatical leave for long-serving team members

Are you eager to learn new
skills? Are you fun, confident and motivated? Then look no further! With our
comprehensive training plan and support from the rest of your team, you will be
set up for success in no time!

Tonkotsu began serving ramen in 2012 in Soho. We
have a few more restaurants now but our approach to our food and people is the
same – we\’re passionate about providing excellent ramen with our homemade
noodles made and served by well paid, well trained and happy people. At
Tonkotsu we define ourselves and our culture by four core behavioural values –
Keep it Kodawari, Kaizen to the End, Omoiyari All the Way and Praise the Ramen
– find out what they mean at the bottom of the page – and we expect you to
adhere to these values, keeping them alive.

As a Chef you are the person who manages your
kitchen section and contributes to the day-to-day operation of the kitchen
alongside the Ramen Chef and Head Ramen Chef.

We expect a lot, but we give a lot too – in
return for all the hard work, you’ll be paid well and get some cool benefits.

Responsibilities

  • Ensure the food you serve is of a high, consistent quality
  • Adhere to all health and safety regulations
  • Live and breathe the four Values

Key Behaviours

Keep it Kodawari – We are perfectionists!

We will have an eye for detail and use this to
ensure customers have everything they need. You will be trained and guided but
we also expect you to using your judgement to prioritise tasks and adhere to
our standards. You will take responsibility for your actions, even when you’ve
made a mistake. You will have an infectious determination to make sure your
customers are served the best food possible.

Omoiyari all the way – We are compassionate and
inclusive

You will be friendly, approachable and use
empathy to perceive the feelings of your team and customers. You will not
discriminate against anyone on any grounds. You will have a genuine passion for
hospitality that will ensure our customers feel welcome and looked after.

Kaizen to the end – we constantly strive for
improvement

Nobody is perfect! We are all on a journey of
improvement – personal and professional. You will be curious to learn and eager
to develop.

Praise the Ramen – We are committed to providing
very high quality food and drinks

Your product knowledge will be second to none
and you will share your knowledge and enthusiasm for the food we serve with the
team, keeping an eye on product quality. You will be an expert in the workings
of the Tonkotsu kitchen and passion for excellent customer experience.

Kitchen Crew employer: Tonkotsu

At Tonkotsu, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values training and development, ensuring our Kitchen Crew are well-equipped for success. With benefits like free meals after shifts, generous discounts for friends and family, and opportunities for career growth, we foster a supportive environment where passion for hospitality and high-quality food thrives. Join us in a fun and inclusive atmosphere where your contributions are recognised and rewarded, making every day at Tonkotsu a meaningful experience.
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Contact Detail:

Tonkotsu Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Kitchen Crew

✨Tip Number 1

Familiarise yourself with Tonkotsu's core values: Keep it Kodawari, Omoiyari All the Way, Kaizen to the End, and Praise the Ramen. Understanding these principles will help you align your approach during interviews and demonstrate that you're a good fit for their culture.

✨Tip Number 2

Showcase your passion for food and hospitality. When you get the chance to speak with the team, share your experiences in the kitchen or any relevant roles where you've provided excellent customer service. This will highlight your enthusiasm and commitment to the role.

✨Tip Number 3

Be prepared to discuss how you handle challenges in a fast-paced environment. Think of examples from past experiences where you maintained high standards under pressure, as this is crucial for a Kitchen Crew member at Tonkotsu.

✨Tip Number 4

Engage with the Tonkotsu community on social media. Follow their accounts, interact with their posts, and stay updated on their events. This not only shows your interest but also gives you insights into their culture and current happenings.

We think you need these skills to ace Kitchen Crew

Attention to Detail
Food Safety Knowledge
Teamwork
Customer Service Skills
Time Management
Adaptability
Communication Skills
Passion for Food
Problem-Solving Skills
Ability to Work Under Pressure
Empathy
Product Knowledge
Commitment to Quality
Curiosity and Eagerness to Learn

Some tips for your application 🫑

Understand the Company Values: Familiarise yourself with Tonkotsu's core behavioural values: Keep it Kodawari, Omoiyari All the Way, Kaizen to the End, and Praise the Ramen. Reflect these values in your application to show that you align with their culture.

Highlight Relevant Experience: If you have previous experience in a kitchen or hospitality environment, make sure to highlight this in your CV. Include specific examples of how you've maintained high food quality and adhered to health and safety regulations.

Show Your Passion for Food: Express your enthusiasm for ramen and the culinary arts in your cover letter. Mention any relevant skills or experiences that demonstrate your commitment to providing excellent customer service and high-quality food.

Tailor Your Application: Customise your CV and cover letter for the Kitchen Crew position. Use keywords from the job description to ensure your application stands out and clearly shows why you're a great fit for the role.

How to prepare for a job interview at Tonkotsu

✨Understand the Core Values

Before your interview, take some time to familiarise yourself with Tonkotsu's four core values: Keep it Kodawari, Omoiyari All the Way, Kaizen to the End, and Praise the Ramen. Be prepared to discuss how you embody these values in your work and how they resonate with your personal beliefs.

✨Show Your Passion for Hospitality

During the interview, express your genuine passion for hospitality and customer service. Share examples of how you've gone above and beyond to ensure customers feel welcome and valued, as this aligns with the company's commitment to excellent service.

✨Demonstrate a Willingness to Learn

Tonkotsu values continuous improvement and development. Highlight your eagerness to learn new skills and adapt to challenges. Discuss any previous experiences where you sought feedback or took initiative to improve your performance.

✨Prepare for Practical Questions

Expect practical questions related to food quality, health and safety regulations, and kitchen operations. Brush up on your knowledge of these areas and be ready to provide specific examples of how you've maintained high standards in past roles.

Kitchen Crew
Tonkotsu
Location: London
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