At a Glance
- Tasks: Be the friendly face of our salon, providing top-notch customer service and managing admin tasks.
- Company: Join the vibrant TONI&GUY team known for its welcoming atmosphere.
- Benefits: Earn £13 per hour plus commission and bonuses, with a 40-hour work week.
- Other info: We celebrate individuality and encourage all to apply, regardless of experience.
- Why this job: Make clients feel special while working in a fast-paced, dynamic environment.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 1040 - 1560 £ per month.
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy working environment.
Salary: £13 per hour plus commission on sales plus bonuses
Schedule: 40 hours per week, this will include a Saturday.
Duties:
- Ensure all clients receive a warm, authentic TONI&GUY welcome.
- Maintain an organised Front of House environment.
- Ensure salon stock levels are not running low – ordering when necessary.
- Taking clients bills and rebooking clients' appointments.
- Replying to and composing emails.
- Cash handling - Petty cash and banking.
- Opening and closing.
- Complete Return To Work Meetings along with overlooking Fire Safety and Health and Safety.
- Be an integral part of the team, available to assist salon staff as needed.
- Working alongside a team in a fast-paced environment.
- Support our stylists and technicians in building and maintaining a loyal clientele.
- Deliver hospitality levels of service to all clients.
- Ensure unattended clients are taken care of and offer refreshments if requested.
- Ensure every client receives an authentic, relaxing, and top-tier hairdressing experience.
- Recommend products to clients to suit their hair needs.
- Always maintain the impeccable presentation of the salon.
At TONI&GUY, we believe that skills, potential, and passion for hairdressing come in various forms. We celebrate individuality and encourage candidates to apply, regardless of whether they meet every criterion on the list. Click apply now to start this new journey, we look forward to speaking to you soon.
Front of House in Bath employer: TONI&GUY
Toni&Guy is an exceptional employer that prioritises the growth and development of its team members, offering access to the prestigious TONI&GUY Academy for ongoing training. With a vibrant work culture in Worcester, employees enjoy benefits such as discounts on products and complimentary hairdressing services, all while being part of a dynamic and supportive environment that values exceptional client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Bath
✨Tip Number 1
Get to know the company culture! Before your interview, check out TONI&GUY's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you'd handle different client scenarios. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the professional yet friendly atmosphere of the salon. A polished appearance can make a great first impression on your potential employers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House in Bath
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at TONI&GUY.
Tailor Your Application:Make sure to customise your application for the Front of House position. Highlight your customer service experience and organisational skills, as these are key to impressing us and showing you’re the right fit for our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your relevant experience and skills without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TONI&GUY
✨Know the Company
Before your interview, take some time to research TONI&GUY. Understand their values, services, and what makes them unique in the hairdressing industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front Desk Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients. Think about how you can demonstrate your ability to create a warm and welcoming environment, as this aligns perfectly with what they’re looking for.
✨Practice Multitasking Scenarios
In a busy salon, multitasking is essential. During the interview, be ready to discuss how you handle multiple tasks at once. You might even want to role-play scenarios where you manage client appointments while handling cash or responding to emails, showcasing your organisational skills.
✨Dress the Part
First impressions matter, especially in a salon environment. Dress smartly and professionally, reflecting the stylish image of TONI&GUY. This shows that you understand the importance of presentation and are ready to represent the brand well from day one.
