Floortender - Tonight Josephine

Floortender - Tonight Josephine

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Greet guests, serve drinks and food, and ensure a memorable experience.
  • Company: Join Nightcap, an award-winning late-night bar operator with a vibrant culture.
  • Benefits: Enjoy skill-based pay, discounts, early pay access, and life assurance.
  • Why this job: Be part of a fun team that values creativity and personal growth.
  • Qualifications: Excellent customer service skills and a friendly personality are essential.
  • Other info: Part-time role available from May to September with flexible shifts.

What's in It for You?

  • Earn as you learn – with skill based pay we will increase your hourly rate as you develop new skills.
  • Your dedication to the customer experience will be rewarded with a generous service charge.
  • An amazing 50% discount on food and drink across all our awesome venues.
  • Deals and discounts with a wide range of businesses through our discount portal.
  • Early access to your pay through Wagestream.
  • £10,000 life assurance to support your loved ones if the worst happens.
  • Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
  • Training and development opportunities. We’re invested in your success during your time with us!
  • Fun and vibrant working environment with a fantastic team.

This is a PART TIME vacancy, with shifts based over 7 days, and a wage from £10.42/£12.21 per hour! MUST HAVE AVAILABILITY MAY - SEPTEMBER

What We Need:

As a Floortender, you will play a critical role in ensuring our guests have a memorable and enjoyable experience. Floortenders love people! You’re sometimes the first to greet them, so we want you to give them a great first impression.

Responsibilities:

  • Greet and welcome guests as they arrive, providing a warm and friendly first impression.
  • Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
  • Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
  • Engage with guests, providing information on menu items, drink specials, and promotions.
  • Anticipate guest needs and promptly address any inquiries or requests.
  • Collaborate with the team to ensure smooth and efficient service.
  • Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
  • Assist with setting up and breaking down the bar and seating areas before and after service.

Skills and Experience:

  • Excellent customer service and communication skills, with the ability to interact with any guest.
  • Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
  • Friendly and outgoing personality with a genuine desire to create a positive guest experience.
  • Knowledge of responsible alcohol service and legal drinking age requirements.

If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.

Floortender - Tonight Josephine employer: Tonight Josephine (Nightcap Plc.) Careers

At Tonight Josephine, we pride ourselves on being an exceptional employer, offering a vibrant and fun work environment where creativity and collaboration thrive. With competitive pay that increases as you develop your skills, generous discounts, and comprehensive support through our Employee Assistance Program, we are dedicated to your personal and professional growth. Join our dynamic team in a lively location, where every day is an opportunity to create unforgettable experiences for our guests while enjoying the camaraderie of a fantastic team.
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Contact Detail:

Tonight Josephine (Nightcap Plc.) Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floortender - Tonight Josephine

✨Tip Number 1

Familiarise yourself with the cocktail menu and drink specials at Tonight Josephine. Being knowledgeable about what you’ll be serving will not only impress your potential employers but also show your enthusiasm for the role.

✨Tip Number 2

Engage with current employees or past staff members on social media platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Floortender, which can help you stand out during the interview.

✨Tip Number 3

Demonstrate your customer service skills in any interactions you have with the company, whether it's through social media or during the interview process. Show that you genuinely care about creating memorable experiences for guests.

✨Tip Number 4

Be prepared to discuss your availability and flexibility during the interview. Since this is a part-time position with shifts over seven days, showing that you can adapt to their scheduling needs will make you a more attractive candidate.

We think you need these skills to ace Floortender - Tonight Josephine

Excellent Customer Service Skills
Strong Communication Skills
Multitasking Abilities
Friendly and Outgoing Personality
Knowledge of Responsible Alcohol Service
Ability to Anticipate Guest Needs
Team Collaboration Skills
Attention to Detail
Time Management Skills
Problem-Solving Skills
Adaptability in a Fast-Paced Environment
Basic Knowledge of Food and Beverage Service
Positive Attitude
Ability to Handle High-Pressure Situations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any roles where you've interacted with guests, served food or drinks, or worked in a fast-paced environment.

Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the Floortender role. Mention why you want to work at Tonight Josephine specifically and how your values align with theirs.

Showcase Your Skills: In your application, highlight your excellent communication skills and ability to multitask. Provide examples of how you've created positive experiences for customers in previous roles.

Express Availability: Clearly state your availability from May to September in your application. This shows you're aware of the job requirements and are ready to commit to the role.

How to prepare for a job interview at Tonight Josephine (Nightcap Plc.) Careers

✨Show Your Passion for Customer Service

As a Floortender, your role revolves around creating memorable experiences for guests. During the interview, express your enthusiasm for customer service and share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.

✨Demonstrate Your Multitasking Skills

The job requires strong multitasking abilities, especially during peak hours. Be prepared to discuss situations where you successfully managed multiple tasks at once, such as serving drinks while engaging with customers or handling orders efficiently.

✨Familiarise Yourself with the Menu

Knowledge of the menu and drink specials is crucial for a Floortender. Before the interview, take some time to research Tonight Josephine's offerings. This will allow you to confidently discuss menu items and showcase your genuine interest in the role.

✨Emphasise Team Collaboration

Collaboration is key in a fast-paced environment like a bar. Highlight your ability to work well within a team, sharing examples of how you've contributed to a positive team dynamic in past experiences, ensuring smooth and efficient service.

Floortender - Tonight Josephine
Tonight Josephine (Nightcap Plc.) Careers
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