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- Tasks: Greet guests, manage reservations, and ensure a fun dining experience.
- Company: Join Nightcap, an award-winning late-night bar operator with a vibrant culture.
- Benefits: Enjoy 50% off food and drinks, mental health support, and career growth opportunities.
- Why this job: Be part of a creative team that values your ideas and personality while having fun!
- Qualifications: Strong communication skills and a positive attitude are essential; no prior experience needed.
- Other info: Flexible part-time hours on weekends with a starting wage of £11.44 per hour.
Host – Tonight Josephine
About us:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights… and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!
Who is Josephine? Josephine is the original rule breaker who doesn’t give a damn what anyone else thinks. She started as a nobody but with a whole lot of hustle and a little bit of luck, she became Empress of the French. Her motto? Well behaved women don’t make history! We are the Bande de Filles. Cocktails forever!
What's in it for you?
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Third-party training sessions that come with globally accepted certificates.
- Incredible career progression opportunities. We're invested in your success during your time with us!
- And don't forget our annual Nightfest staff party, where over we all come together to celebrate. It's an event you won't want to miss!
What We Need:
As a Host/Hostess, you will greet and welcome customers, manage reservations, and ensure a smooth and enjoyable dining experience.
This is a PART TIME vacancy, with shifts based over Friday and Saturday, and a wage starting at £11.44 per hour!
Responsibilities:
- Capable of handling different bookings at the same time, deal with our guests' reservations and make sure that they receive the most iconic welcome there is!
- Escort guests to their tables and give them the best tour around our cocktail menu. We want to hear your recommendations.
- Handle guest inquiries, complaints, and special requests in a professional and courteous manner.
- Maintain a clean and organized front-of-house area, including the entryway, waiting area, and restrooms.
- Assist in opening and closing duties, including setting up the host stand and organizing reservation books.
Skills and Experience:
- Strong communication skills to interact with guests in a polite and engaging manner.
- Excellent organizational abilities to manage reservations and seating arrangements efficiently.
- Ability to work well under pressure and handle a high volume of guests during busy times.
- Positive and outgoing personality with a genuine desire to create a welcoming atmosphere for guests.
- Problem-solving skills to handle guest inquiries and address any issues that may arise.
If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.
We look forward to having you join our team at Tonight Josephine!
Your Application, Your Way
At Nightcap, our amazing diverse teams are the key to delivering the ultimate guest experience. We need more incredible people to continue to deliver for our guests. It can be difficult for your passion, enthusiasm, and personality to shine though when applying using a CV. We want to do things a little differently and give you the opportunity to stand out from the crowd and shine. As part of the application process, you will be given the opportunity to use a CV or record a short video telling us why you’re amazing and we should hire you, maybe you’ve even got a little party trick you want to show … this truly is Your Application, Your Way
Host – Tonight Josephine employer: Tonight Josephine Careers
Contact Detail:
Tonight Josephine Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host – Tonight Josephine
✨Tip Number 1
Familiarize yourself with the cocktail menu at Tonight Josephine. Knowing the drinks inside and out will not only impress your potential employers but also show that you're genuinely interested in providing an exceptional experience for guests.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, consider role-playing scenarios with friends or family to enhance your ability to engage with guests in a friendly and professional manner.
✨Tip Number 3
Showcase your personality! When you apply, whether through a CV or video, let your unique character shine through. Share a fun story or a personal experience that reflects your positive and outgoing nature.
✨Tip Number 4
Research Nightcap and its brands. Understanding the company culture and values will help you align your answers during the application process and demonstrate that you’re a great fit for their dynamic team.
We think you need these skills to ace Host – Tonight Josephine
Some tips for your application 🫡
Show Your Personality: Since the company values individuality, make sure to let your personality shine through in your application. Whether you choose to submit a CV or record a video, be authentic and showcase what makes you unique.
Highlight Relevant Experience: Focus on any previous experience in hospitality or customer service. Mention specific roles where you managed reservations, greeted guests, or handled inquiries, as these are key responsibilities for the Host position.
Engage with the Cocktail Culture: Demonstrate your passion for cocktails and the bar scene. If you have any knowledge of cocktail recipes or trends, mention it in your application. This shows that you align with the brand's ethos and can contribute to the guest experience.
Be Professional Yet Fun: While it's important to maintain professionalism, don't hesitate to inject some fun into your application. Use a friendly tone and perhaps share a light-hearted story or experience that reflects your outgoing personality.
How to prepare for a job interview at Tonight Josephine Careers
✨Show Your Personality
As a Host at Tonight Josephine, your personality is key! Be sure to let your genuine, outgoing nature shine through during the interview. Share stories that highlight your ability to create a welcoming atmosphere and engage with guests.
✨Demonstrate Your Communication Skills
Strong communication is essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common guest interactions to showcase how you would handle inquiries and complaints professionally.
✨Highlight Your Organizational Abilities
Since managing reservations and seating arrangements is a big part of the job, be prepared to discuss your organizational skills. Share examples of how you've successfully handled multiple tasks or bookings in a fast-paced environment.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific guest situations. Think of examples from your past experiences where you resolved issues effectively. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
