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- Tasks: Greet guests, serve drinks and food, and ensure a fun atmosphere.
- Company: Join Nightcap, an award-winning late-night bar operator with a vibrant culture.
- Benefits: Enjoy 50% off food and drinks, mental health support, and career growth opportunities.
- Why this job: Be part of a creative team that values your ideas and personality while having fun!
- Qualifications: Great customer service skills and a friendly attitude are essential.
- Other info: Apply uniquely with a CV or a fun video showcasing your personality!
Floortender – Tonight Josephine
About us:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights… and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!
Who is Josephine? Josephine is the original rule breaker who doesn’t give a damn what anyone else thinks. She started as a nobody but with a whole lot of hustle and a little bit of luck, she became Empress of the French. Her motto? Well behaved women don’t make history! We are the Bande de Filles. Cocktails forever!
What's in it for you?
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
- Third-party training sessions that come with globally accepted certificates.
- Incredible career progression opportunities. We're invested in your success during your time with us!
- And don't forget our annual Nightfest staff party, where over we all come together to celebrate. It's an event you won't want to miss!
What We Need:
As a Floortender, you will play a critical role in ensuring our guests have a memorable and enjoyable experience. Floortender’s love people! You’re sometimes the first to greet them, so we want you to give them a great first impression.
This is a PART TIME/FULL TIME vacancy, with shifts based over (ENTER DAYS), and a wage starting at £(ENTER AMOUNT) per hour!
Responsibilities:
- Greet and welcome guests as they arrive, providing a warm and friendly first impression.
- Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
- Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
- Engage with guests, providing information on menu items, drink specials, and promotions.
- Anticipate guest needs and promptly address any inquiries or requests.
- Collaborate with the team to ensure smooth and efficient service.
- Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
- Assist with setting up and breaking down the bar and seating areas before and after service.
Skills and Experience:
- Excellent customer service and communication skills, with the ability to interact with any guest.
- Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
- Friendly and outgoing personality with a genuine desire to create a positive guest experience.
- Knowledge of responsible alcohol service and legal drinking age requirements.
If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.
We look forward to having you join our team at Tonight Josephine!
Your Application, Your Way
At Nightcap, our amazing diverse teams are the key to delivering the ultimate guest experience. We need more incredible people to continue to deliver for our guests. It can be difficult for your passion, enthusiasm, and personality to shine though when applying using a CV. We want to do things a little differently and give you the opportunity to stand out from the crowd and shine. As part of the application process, you will be given the opportunity to use a CV or record a short video telling us why you’re amazing and we should hire you, maybe you’ve even got a little party trick you want to show … this truly is Your Application, Your Way
Floortender – Tonight Josephine employer: Tonight Josephine Careers
Contact Detail:
Tonight Josephine Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floortender – Tonight Josephine
✨Tip Number 1
Make sure to showcase your personality during the application process. Whether you choose to submit a CV or record a video, let your enthusiasm for the role shine through. Remember, they want to see the real you!
✨Tip Number 2
Familiarize yourself with the bar's unique offerings and culture. Knowing about Tonight Josephine and its vibe will help you connect with the team and demonstrate your genuine interest in being part of their dynamic environment.
✨Tip Number 3
Prepare to discuss your customer service experiences. Think of specific examples where you created memorable moments for guests, as this aligns perfectly with the Floortender role's focus on providing an exceptional guest experience.
✨Tip Number 4
Consider practicing a fun party trick or cocktail recipe to share in your video application. This not only showcases your skills but also reflects the fun and lively atmosphere that Tonight Josephine embodies.
We think you need these skills to ace Floortender – Tonight Josephine
Some tips for your application 🫡
Show Your Personality: Since the application process encourages you to showcase your personality, consider recording a short video instead of just submitting a CV. Use this opportunity to express your enthusiasm for the role and share any unique qualities or party tricks that make you stand out.
Highlight Customer Service Skills: In your application, emphasize your excellent customer service and communication skills. Provide specific examples of how you've created positive experiences for guests in previous roles, as this aligns with the company's focus on memorable guest interactions.
Demonstrate Multitasking Abilities: Mention your ability to multitask effectively, especially during busy periods. Share instances where you successfully managed multiple responsibilities at once, as this is crucial for a Floortender role.
Engage with the Company Culture: Familiarize yourself with Nightcap's vibrant culture and values. In your application, reflect on how your personal values align with their mission of creating great nights out and fostering a collaborative environment.
How to prepare for a job interview at Tonight Josephine Careers
✨Show Your Personality
As a Floortender, your personality is key! Make sure to let your friendly and outgoing nature shine through during the interview. Share stories that highlight your passion for customer service and creating memorable experiences.
✨Know the Brand
Familiarize yourself with Tonight Josephine and the Nightcap brand. Understand their mission and values, and be ready to discuss how you can contribute to creating great nights out for guests.
✨Demonstrate Multitasking Skills
Prepare to discuss situations where you've successfully managed multiple tasks at once. This role requires strong multitasking abilities, so share examples that showcase your efficiency and ability to handle busy environments.
✨Engage with Enthusiasm
During the interview, engage with enthusiasm and energy. Show that you genuinely enjoy interacting with people and are excited about the opportunity to create a positive guest experience at Tonight Josephine.
