At a Glance
- Tasks: Support IT operations and help ensure employees have the tools they need to succeed.
- Company: Join tonies, a leading interactive audio platform for children with a global presence.
- Benefits: Enjoy 20 days of annual leave, discounts, and access to wellness apps.
- Other info: Work in a diverse team and enjoy excellent career growth opportunities.
- Why this job: Gain hands-on experience in IT while making a difference in children's lives.
- Qualifications: Currently enrolled in higher education with an interest in IT operations.
The predicted salary is between 20000 - 25000 £ per year.
About tonies: tonies is the globally leading interactive audio platform for children with more than 10 million Tonieboxes and 125 million Tonies sold. The intuitive and award-winning audio system has changed the way young children play and learn independently with its child-safe, wireless, and screen-free approach. Tonieboxes have been activated in over 100 countries, and the content portfolio includes around 1,400 Tonies in several languages. Since its inception, tonies has achieved significant milestones, including listing on the Frankfurt Stock Exchange in November 2021 as well as a globally present team of over 550 dedicated professionals operating from various countries.
Joining our tonies team means being part of an inspiring mission to create innovative and meaningful experiences for children around the world. Together, we’re shaping the future of play, learning, and imagination.
You as part of tonies: We are looking for a motivated Working Student to join our End User Services team and support day-to-day IT operations across our global organization. In this role, you will help ensure employees have the equipment, workplace tools, and support they need to work effectively. You will assist with hardware preparation, inventory management, onboarding activities, asset tracking, basic IT support, and administrative tasks while gaining hands-on experience in a modern cloud-first IT environment.
You will work closely with experienced IT professionals and gain exposure to technologies such as Google Workspace, Okta, Microsoft 365, Slack, Jira Service Management, Kandji, Intune, and other workplace platforms. This role is ideal for someone who is organized, reliable, eager to learn, and interested in building a career in IT Operations or End User Services.
Your tasks and responsibilities will include:
- Hardware & Asset Management
- Prepare laptops and other IT equipment for new employees
- Reinstall, wipe, and reconfigure macOS and Windows devices according to company standards
- Maintain accurate inventory and asset records
- Support hardware lifecycle processes, including receiving, shipping, storage, and disposal of equipment
- Assist with stock management and inventory audits
- End User Support
- Handle simple IT support requests and service desk tickets
- Assist employees with common hardware, software, and workplace technology issues
- Escalate more complex technical issues to the appropriate IT teams
- Support onboarding and offboarding activities, including equipment handover and collection
- Assist with workplace setup and meeting room technology checks
- IT Operations & Administration
- Support documentation updates and knowledge base maintenance
- Assist with data entry, asset administration, and operational tracking activities
- Help maintain operational standards and processes across End User Services
- Support IT projects and operational initiatives as needed
- Contribute to keeping IT workspaces, storage areas, and equipment organized
What we are looking for:
- Currently enrolled at a university or higher education institution
- Interest in IT Operations, End User Services, or workplace technology
- Basic understanding of Windows, macOS, and common workplace applications
- Strong organizational skills and attention to detail
- Willingness to learn and take ownership of assigned tasks
- Structured and reliable way of working
- Good communication and interpersonal skills
- Service-oriented mindset and positive attitude
- Ability to work independently while collaborating with a wider team
- English is required, as this role operates in an international working environment
Additional Information: This role requires regular on-site presence (3 days per week) in our London office. Applicants must have the legal right to work in the United Kingdom. Visa sponsorship is not available for this role.
Why tonies? Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world. Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best. Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm. Holiday package: Enjoy 20 days of annual leave (based on a 5-day week) plus additional days off on Christmas Eve, New Year's Eve, and 'Rosenmontag' (Carnival). tonies discount: Shop with discounts in our tonies online shop. Corporate Benefits: Access further employee discounts through our Corporate Benefits portal.
Good to know: At tonies®, inclusion and diversity are part of our core principles. We celebrate the diverse talents, backgrounds, beliefs, and gender identities that come together under our roof. Every face is welcome, and we support everyone through all stages of their development with us. We look forward to receiving your application!
Working Student - IT Operations (all genders) in London employer: tonies®
At tonies, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Working Student in IT Operations, you'll gain invaluable hands-on experience while supporting a mission-driven team dedicated to creating meaningful experiences for children worldwide. With benefits like language learning opportunities, generous holiday packages, and a commitment to employee growth, tonies is the perfect place for aspiring IT professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Working Student - IT Operations (all genders) in London
✨Get Hands-On with Projects
Dive into some IT consulting projects, even if they're just personal or self-started. Consider contributing to open-source projects or case studies; this will not only sharpen your skills but also give you something to chat about in interviews!
✨Join IT Consulting Forums and Meetups
Look for local meetups or online forums specifically for IT consulting. Engage with current consultants and ask questions; you'll pick up loads of insider knowledge and maybe even some leads on internship opportunities!
✨Leverage Your Uni's Career Services
Your university’s career centre often has exclusive partnerships with companies looking for interns. Don’t hesitate to reach out for bespoke opportunities or resume reviews, and make sure you stay updated on any employer presentations or workshops.
✨Apply Directly Through Our Site
Don't forget to check out the internship openings at tonies® on our website! Tailor your application to highlight any projects or skills relevant to IT consulting; this makes you stand out as a candidate who’s genuinely interested.
We think you need these skills to ace Working Student - IT Operations (all genders) in London
Some tips for your application 🫡
Show Off Your Tech Skills:In the IT consulting world, we love to see your technical side! Make sure to highlight any relevant tools or languages you’ve used, like Python, SQL, or even project management tools. If you’ve worked on any tech projects, include those too – they can really make your application stand out!
Demonstrate Your Problem-Solving Skills:Consulting is all about solving issues, so your written application should reflect how you tackle challenges. In your CV or cover letter, mention specific examples where you've identified a problem and how you successfully approached it. This will show us your analytical thinking and ability to innovate.
Let Your Passion Shine Through:As this is an internship, we’re really interested in your enthusiasm for learning and growth. Use your cover letter to express why you’re excited about this role at tonies®. Share what you hope to learn from this internship and how it fits into your career aspirations! It’s all about your motivation.
Tailor Your Application for Us:We want to see that you’ve put effort into your application specifically for tonies®. Avoid generic submissions; instead, personalise your CV and cover letter to our culture and values. Show us why you’re a perfect fit for this internship, and we’ll be more likely to notice you!
How to prepare for a job interview at tonies®
✨Get Ready for Tech Brain Teasers
In IT consulting, you might face some technical questions that test your problem-solving skills. Brush up on some basic programming languages or frameworks related to the role, and prepare to tackle a few case scenarios. These can show how you handle real-world challenges, so be ready to think critically!
✨Showcase Your Project Work
Even as an intern, you can really stand out by having a solid portfolio. Share any uni projects, group assignments, or personal coding entries that demonstrate your skills in IT consulting. Make sure they relate to the kind of work you’d be doing at tonies®—this shows your enthusiasm and readiness to dive right in!
✨Understand the Business Side
As you prepare for your interview, get to grips with how IT solutions apply to business problems. Make sure you understand the basics of how data analytics, cybersecurity, or cloud services can impact businesses. This knowledge will help you articulate your ideas and show you're not just tech-savvy but also business-minded!
✨Be Ready to Discuss Your Learning Journey
Internships are all about growth, so be prepared to talk about what you hope to learn from the experience at tonies®. Have some specific goals in mind regarding skills or knowledge you want to gain during your time there—this shows you're motivated and eager for personal development!
