At a Glance
- Tasks: Lead a new hotel and restaurant, managing operations and building a dynamic team.
- Company: Exciting opportunity with strong backing from University College Birmingham.
- Benefits: Competitive salary, bonus scheme, 28 days holiday, and staff discounts.
- Other info: Great career growth potential with investment in training and development.
- Why this job: Be part of an exciting opening and shape the guest experience from day one.
- Qualifications: Experience in hotel management or ready to step up from deputy roles.
The predicted salary is between 65000 - 65000 £ per year.
What's in it for the successful General Manager?
- Salary £60,000 to £65,000 per annum
- Bonus scheme in year 1, moving to profit share after 12 months, plus tronc, taking the total package to circa £80,000
- 28 days holiday including bank holidays, rising by a day for every year of service
- 5% contributory pension
- Staff meal on duty
- Staff discounts across the group
- 45 hours per week, flexing with the needs of the business
- Backed by University College Birmingham, with strong financial support and real investment in training and development
The chance to open the hotel and build the team from day one. You will run the whole operation, covering rooms, the restaurant, conference and events, and room service, reporting into the Group Operations Manager. The start is early February ahead of opening, so you will be in while the team and the systems are being put in place. You will own the P&L, with revenue, labour and GP accountable to you, and you will work alongside the Executive Chef to get food and service right across every outlet. The UCB backing means the money for training and developing the team you build is already there.
What are we looking for from General Manager candidates?
- Experience as a hotel General Manager, or a Deputy GM or Operations Manager ready to step up, with rooms and food and beverage both under your remit
- A background covering rooms, restaurant, conference and events, and room service
- Full P&L ownership, comfortable with revenue, labour and GP across multiple outlets
- Experience recruiting, building and developing large teams across departments
- A strong working relationship with senior chefs, so kitchen and front of house run as one operation
- Pre-opening experience is highly desirable
- Uncompromising on licensing, H&S, food safety and allergen compliance
Hotel General Manager employer: Tonic Talent
Join a vibrant and dynamic team at our new competitive socialising venue in Liverpool, where you'll have the unique opportunity to be part of the founding team and shape the culture from the ground up. With a competitive salary and genuine progression opportunities as we expand, this role offers a high-energy work environment that blends fun with professional growth. Experience direct exposure to ownership and a variety of day-to-day operations, making it an exciting place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tonic Talent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tonic Talent
Don't be shy about reaching out to Tonic Talent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tonic Talent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tonic Talent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
