At a Glance
- Tasks: Coach and uplift hospitality teams to enhance customer service across multiple sites.
- Company: Join a respected, growing multi-site business that values its people and guests.
- Benefits: Earn up to £50,000 with a car allowance and enjoy daytime working hours.
- Other info: Travel nationwide and enjoy a dynamic work environment with growth opportunities.
- Why this job: Shape a brand-new role and make a real impact on customer experiences.
- Qualifications: Experience in hospitality and a passion for coaching and service excellence.
The predicted salary is between 50000 - 50000 £ per year.
What's in it for the successful Hospitality Standards and Service Coach?
- Salary up to £50,000
- Car or car allowance
- Daytime working hours, away from the late nights of traditional hospitality
- A brand-new role you get to shape and own from day one
- Ownership of customer experience across a respected, growing multi-site business
- A business that genuinely cares about its people and its guests
Tonic are pleased to partner with our client to recruit a Hospitality Standards and Service Coach, a brand-new role created by a premium, multi-site destination business where the welcome, the service and the dining experience matter every bit as much as the product.
This is nationwide and roaming. You won't run a single venue. You'll travel between sites across the country, get under the skin of each front-of-house team, and lift the standard of customer service across the board.
Part coach, part standard-setter, part fresh pair of eyes, you'll spend real time on the floor, work alongside site managers to find the gaps, and build the confidence and skills of team members at every level. The teams already work hard. Your job is to help them get even better.
And here's the part most hospitality people rarely get to hear: it's daytime hours.
Hospitality Standards and Service Coach employer: Tonic Talent
As a Hospitality Standards and Service Coach, you will join a respected and growing multi-site business that prioritises both its people and guests. Enjoy the unique advantage of daytime working hours, allowing for a better work-life balance, while having the opportunity to shape and own a brand-new role that directly impacts customer experience across various locations. With a strong commitment to employee growth and development, this company fosters a supportive work culture where your contributions are valued and recognised.
