At a Glance
- Tasks: Engage with warm enquiries and guide patients through their healthcare journey.
- Company: Fast-growing healthcare business focused on making a difference.
- Benefits: Employee discounts, free parking, ongoing training, and a supportive team culture.
- Other info: Join a passionate team dedicated to changing lives and delivering exceptional service.
- Why this job: Make a real impact by helping patients while achieving your sales targets.
- Qualifications: 2 years of sales experience and excellent communication skills.
Join a fast-growing healthcare business where every enquiry matters. We are looking for an ambitious, driven and experienced Sales Consultant to join our growing team. This is not a cold-calling role. You will be speaking with warm enquiries from patients who have already expressed an interest in our services. Your role will be to build rapport, understand their goals, guide them through their options and ultimately help them take the next step in their journey. We are looking for someone who genuinely enjoys sales, thrives on targets, and understands how to turn enquiries into appointments and appointments into bookings.
What You'll Be Doing
- Handling inbound enquiries via telephone, email, WhatsApp and CRM systems.
- Conducting detailed consultations with prospective patients.
- Building trust and rapport with customers from the first interaction.
- Following up leads professionally and consistently.
- Overcoming objections and helping patients make informed decisions.
- Managing your own pipeline and ensuring no enquiry is left behind.
- Working closely with our clinical and administrative teams.
- Achieving and exceeding monthly sales targets and KPIs.
- Maintaining accurate records within our CRM system.
What We're Looking For
Essential
- Minimum 2 years' sales or telesales experience.
- Proven track record of achieving sales targets.
- Excellent telephone manner and communication skills.
- Strong objection-handling and closing abilities.
- Ability to build relationships quickly and confidently.
- Highly organised with excellent attention to detail.
- Self-motivated and driven by results.
- Comfortable working in a fast-paced environment.
Desirable
- Experience within healthcare, medical, cosmetic, finance or high-value sales.
- Experience using CRM systems.
- Experience managing long sales cycles and follow-up activity.
- Previous experience in consultative sales.
What Success Looks Like
- Consistently convert enquiries into consultations.
- Maximise consultation-to-booking conversion rates.
- Deliver an exceptional patient experience.
- Take ownership of their performance and results.
- Contribute ideas and improvements to help the sales team grow.
What We Offer
- Ongoing training and development where needed.
- Supportive and ambitious team culture.
- The opportunity to genuinely change people's lives.
A Final Note
We are not looking for someone who simply answers the phone. We are looking for someone who is passionate about sales, loves speaking with people, enjoys the challenge of converting enquiries into customers, and takes pride in delivering outstanding service every single day. If you are target-driven, resilient, confident on the telephone and ready for your next challenge, we'd love to hear from you.
Benefits: Employee discount, Free parking/On-site parking
Experience: Sales: 2 years (required)
Work Location: In person
Sales Consultant employer: Tonic Surgery
Join a dynamic and fast-growing healthcare business that values every enquiry and prioritises employee development. With a supportive team culture, ongoing training opportunities, and the chance to make a real difference in patients' lives, this role as a Sales Consultant offers a rewarding career path in a thriving environment. Enjoy benefits like employee discounts and free on-site parking while working alongside passionate colleagues who share your drive for success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show that you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate why you’re the perfect fit for the Sales Consultant role. Think about your past experiences and how they align with what they’re looking for.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Sales Passion:When writing your application, let your enthusiasm for sales shine through! Share specific examples of how you've turned enquiries into bookings in the past. We want to see that you genuinely enjoy the process and are driven by results.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience, especially in sales or consultative roles. Use keywords from the job description to show us you understand what we're looking for. This helps us see how you fit into our team!
Be Personable:Since this role involves building rapport with patients, your written application should reflect your communication style. Write in a friendly, approachable tone that showcases your ability to connect with others. We love a bit of personality!
Follow Up:After submitting your application through our website, don’t hesitate to follow up! A quick email expressing your continued interest can set you apart. It shows us you're proactive and really keen on joining our team!
How to prepare for a job interview at Tonic Surgery
✨Know Your Product Inside Out
Before the interview, make sure you understand the services offered by the healthcare business. Familiarise yourself with common patient queries and how to address them. This will help you demonstrate your knowledge and confidence during the interview.
✨Showcase Your Sales Success
Prepare specific examples of your past sales achievements. Be ready to discuss how you met or exceeded targets, handled objections, and built rapport with clients. This will highlight your experience and suitability for the role.
✨Practice Active Listening
During the interview, practice active listening. Show that you can engage with the interviewer by summarising their points and asking relevant questions. This skill is crucial for a Sales Consultant, as it reflects your ability to understand and respond to patient needs.
✨Demonstrate Your Passion for Sales
Let your enthusiasm for sales shine through. Share why you enjoy the process of converting enquiries into bookings and how you take pride in delivering exceptional service. This will resonate well with the interviewers looking for someone who genuinely loves what they do.
