Remote Customer Journey Lead – Healthcare Transformation in Manchester

Remote Customer Journey Lead – Healthcare Transformation in Manchester

Manchester Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Tonic Healthcare

At a Glance

  • Tasks: Lead and optimise the customer journey in healthcare services.
  • Company: Tonic Healthcare, a rapidly expanding organisation in Manchester.
  • Benefits: Opportunity for career advancement and making a real difference.
  • Other info: Join a dynamic team focused on health and wellbeing.
  • Why this job: Influential role with a chance to impact client outcomes positively.
  • Qualifications: Strong relationship management and process design skills required.

The predicted salary is between 40000 - 50000 Β£ per year.

Tonic Healthcare in Manchester is seeking a Customer Journey Manager to lead and optimise the customer journey across all health and wellbeing services. This is a newly created, influential role offering a chance to make a real difference in a rapidly expanding organisation.

The role includes responsibilities like reviewing processes, monitoring key metrics, and advising senior leaders to ensure top-quality client outcomes. Strong relationship management and process design skills are essential, with opportunities for career advancement within the organisation.

Remote Customer Journey Lead – Healthcare Transformation in Manchester employer: Tonic Healthcare

As a Regional Support Manager with our esteemed charity in Birmingham, you will join a dedicated team that prioritises person-centred care for individuals with learning disabilities and autism. Our supportive work culture fosters professional growth through hands-on mentorship and resources from experienced leaders, ensuring you can make a meaningful impact in the community while enjoying a competitive salary and the satisfaction of working for a respected organisation committed to high-quality care.

Tonic Healthcare

Contact Details:

Tonic Healthcare Recruitment Team

We think you need these skills to ace Remote Customer Journey Lead – Healthcare Transformation in Manchester

Customer Journey Management
Process Design
Relationship Management
Metrics Monitoring
Advisory Skills
Client Outcome Optimisation
Analytical Skills