Salon apprentice in Horsham

Salon apprentice required. Gain first-hand experience working in a Superbrand salon. Full training will be provided leading to an accredited Hair Professional qualification which will be delivered in the salon.

Responsibilities

• Adhere to legal and organisational requirements for the safe use of products, tools, materials and equipment.
• Apply safe, hygienic, and effective methods of working and infection control while completing hairdressing services.
• Use communication and etiquette that meets industry requirements, suits and is appropriate to the organisation.
• Maintain the client’s confidentiality and comfort (modesty, privacy) at the start and during the service.
• Advise clients (new and regular) pre-, during and post-service on the maintenance of the look, complementary services and retail products available in the salon.
• Promote yourself, your organisation and products and services via a variety of social channels.
• Carry out wider salon duties to support the salon business (services, bookings, payments, retail, upselling and sales).
• Use a range of products, tools and equipment in accordance with legal and organisational requirements.
• Complete and maintain client records in accordance with legal and organisational requirements.
• Work as part of a team to support the salon businesses.
• Use working methods that promote environmental and sustainable practices.
• Carry out a consultation, examine and analyse the hair, skin and scalp and complete relevant industry tests (e.g. hair classification type and characteristics tests).
• Identify any contraindications or limiting factors that are likely to affect or influence the service.
• Shampoo, condition and treat the hair and scalp.
• Dry and finish hair using a range of techniques to create a range of looks that meet the intended shape, direction, balance, and volume agreed with the client.
• Use current setting and dressing techniques to create a range of looks that meet the intended shape, direction, balance, and volume agreed with the client.
• Cut hair using a range of technical skills and cutting techniques to create a range of looks, considering weight distribution, cutting angles, balance and degree of graduation, and the natural growth patterns of the hair.
• Restyle hair to create a personalised short or medium (above the shoulder) length haircut, changing the shape, length and style using a range of techniques.
• Complete a range of hair colouring and lightening services to change the depth and tone using current colouring techniques.
• Evaluate the results of the service.
• Greeting clients.
• Shampooing hair.
• Supplying refreshments to clients.
• Maintaining the presentation of the salon at all times.

Qualifications

• GCSE in English and Maths (grade A–C or 4 and above).
• Share if you have other relevant qualifications and industry experience; the apprenticeship can be adjusted to reflect what you already know.
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Team working
• Creative
• Initiative
• Patience

Benefits

As an apprentice you will benefit from world-class training. You will be working with and learning from some of the best hairdressers in the world! You will be trained in the Hair Professional Standard Level 2, which, once completed, will open many exciting career opportunities within Toni & Guy. Alongside your apprenticeship salary you will receive competitive company benefits and the opportunity to be part of a global brand that believes in a salon where people love to work and clients love to be.

Salary

£15,704 for your first year, then could increase depending on your age. National Minimum Wage rate for apprentices.

Training & Hours

Hours Monday – Saturday (may include shifts, evenings and weekends). Some salons are open on Sundays; this will be included in your shift pattern if required. 40 hours a week. Start date: Wednesday 1 April 2026. Duration: 2 years.