At a Glance
- Tasks: Assist in various hotel departments, from food service to housekeeping and front desk.
- Company: Join a unique hotel on the stunning North Coast 500 with a warm, welcoming culture.
- Benefits: Earn £12.60 per hour plus tips, discounts, and professional development opportunities.
- Why this job: Gain hands-on experience in hospitality while enjoying breathtaking views and outdoor adventures.
- Qualifications: Enthusiasm, adaptability, and a passion for exceptional guest service are key.
- Other info: Flexible hours and a supportive team environment await you!
The predicted salary is between 12 - 13 £ per hour.
Located in a sleepy Highlands village in one of the most remote areas on world-renowned North Coast 500, Tongue Hotel is situated towards the most northerly point of Scotland, in northern Sutherland. Built in the 1800s, Tongue Hotel is a former sporting lodge that still carries the same historic charm today. Overlooking the beautiful sea loch of Kyle, the rugged Ben Loyal and gentle Ben Hope jut out from the land above. Originally owned by the Duke of Sutherland, the hotel boasts 19 unique bedrooms and many original features steeped in history, creating a romantic, enchanting feel which delights and excites all who enter.
The hotel has recently reopened after an £800k refurbishment. Your working day can be very busy especially during the summer months but a great work/life balance is encouraged. With the great outdoors at your feet, there are a number of activities to enjoy during your downtime, whether it’s hiking up the local mountains for breathtaking views across northern Sutherland and Caithness or enjoying leisurely walks along the quiet shoreline. For more experiences, you can enjoy trips into the nearby Durness or Thurso (famed for its surfing waves) and even the Isle of Orkney.
The Position: We are currently seeking enthusiastic and versatile Hospitality Assistants to join our dynamic team on a permanent basis. This role will encompass various departments within the hotel, including food and beverage, housekeeping, kitchen porter, and front of house. As a Hospitality Assistant, you will have the opportunity to gain valuable experience across different areas of hotel operations, contributing to the smooth running of our establishment during the busy seasonal period. Your responsibilities may include assisting with food and beverage service, cleaning and maintaining guest rooms and public areas, supporting kitchen staff with food preparation and washing dishes, and providing assistance at the front desk or reception area as needed. This role offers a unique opportunity to develop a broad range of skills and knowledge within the hospitality industry.
The Person: The ideal candidate will be enthusiastic, adaptable, and eager to learn, with a passion for delivering exceptional service to guests. You should possess strong communication skills, a positive attitude, and the ability to work effectively as part of a team. Flexibility and a willingness to assist in various departments as required are essential qualities for success in this role. This is an excellent opportunity for individuals looking to gain valuable experience in the hospitality industry and develop their skills in a fast-paced and dynamic environment. Ideally, you will have experience in a similar role; however, we provide training and support throughout your career journey. All we ask is that you have the passion to become a hospitality professional and the desire to deliver great service!
The Package: Real Living Wage hourly rate of £12.60 per hour + service charge + tips + company benefits including:
- Discount for you and your family and friends on accommodation, food and beverages
- Opportunities for professional development and growth within the company
- EyeMed Cycle Scheme
- Employee discount platform providing savings at 130,000 retail and entertainment locations including supermarkets, holidays, shopping, and restaurants
- Employee Assistance Programme
- Refer a Friend incentive scheme
About Highland Coast Hotels: We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do. Spirit, warmth, authenticity, that’s what we look for. We encourage curiosity, energy, passion, and fun. Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality. It’s important to us that we nurture and develop our people to be the very best they can be. Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours, and lots of other lovely perks. Find out more at highlandcoasthotels.com.
Hospitality Assistant employer: Tongue Hotel
Contact Detail:
Tongue Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the hotel and its surroundings! Research Tongue Hotel and the North Coast 500. When you show up for an interview, drop in some local knowledge or activities you’re keen to try. It’ll show your enthusiasm and that you’re genuinely interested in the role.
✨Tip Number 2
Network like a pro! Chat with current or former employees if you can. They can give you insider tips on what it’s really like working there and might even put in a good word for you. Plus, it’s a great way to build connections in the hospitality industry.
✨Tip Number 3
Be ready to showcase your adaptability! Since the role covers various departments, think of examples from your past experiences where you’ve had to switch gears quickly. Highlighting your versatility will make you stand out as a candidate who can handle the hustle and bustle of hotel life.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and updates about the hotel. Don’t miss out on your chance to join our dynamic team!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to bring your positive energy to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills. Mention any previous roles in hospitality or customer service, as this will help us see how you can fit into our dynamic team.
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your writing. Share a bit about what makes you unique and why you’re drawn to working at Tongue Hotel.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Tongue Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research Tongue Hotel and its history. Familiarise yourself with its unique features and the services it offers. This will not only impress the interviewers but also show your genuine interest in the role and the establishment.
✨Show Your Enthusiasm
As a Hospitality Assistant, enthusiasm is key! Be sure to express your passion for delivering exceptional service during the interview. Share any relevant experiences where you went above and beyond for guests, as this will highlight your commitment to hospitality.
✨Demonstrate Flexibility
The role requires adaptability across various departments. Prepare examples of how you've successfully handled different tasks or roles in previous jobs. This will showcase your versatility and willingness to jump in wherever needed, which is crucial for success in a busy hotel environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or what a typical day looks like. This shows that you're not just interested in the job, but also in becoming a part of their community and contributing positively to the team.