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- Tasks: Care for pets and assist with reception duties in a vibrant veterinary practice.
- Company: Tone Veterinary Centre, a welcoming and inclusive workplace.
- Benefits: Competitive salary, generous leave, staff discounts, and private healthcare.
- Other info: Flexible shifts with opportunities for career growth in veterinary nursing.
- Why this job: Make a difference in animal care while gaining valuable experience and training.
- Qualifications: Passion for animals and willingness to learn; driving licence required.
The predicted salary is between 20800 - 25396 £ per year.
Tone Veterinary Centre is looking for a full‑time Patient Care Assistant who will also perform at least 50% of reception duties. The role is based across two surgeries in Taunton – Norton Fitzwarren and Blackbrook – and requires a full driving licence to move between the sites. The position requires flexibility: shifts begin early at 8 am or finish at 7 pm, and Saturday mornings are part of the rota with time‑back as lieu. Training is provided in‑house; there may be future opportunities to pursue veterinary nurse training.
Responsibilities and Duties
- Caring and monitoring patients in the hospital environment.
- Maintaining environmental and patient hygiene following standard operating procedures.
- Holding and restraining patients (training given).
- Using basic laboratory skills (training given).
- Ensuring practice premises and equipment are kept tidy and maintained; preparing equipment for procedures.
- Giving patient updates to clients and making follow‑up appointments.
- Providing a great first impression of the practice by meeting and greeting clients.
- Booking and amending appointments.
- Carrying out opening and closing procedures.
- Answering clients’ queries by telephone, email, and in person.
- Handling payments.
- Other reception/admin duties.
- Working flexibly as part of the nursing and reception team.
What We Offer
- Salary in line with the UK National Minimum Wage – £20,800 – £25,396.
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays.
- Option to buy/sell up to an additional 4 weeks of annual leave.
- Staff discount scheme on veterinary bills and products.
- Private healthcare and a range of health benefits.
- Employee Assistance Programme and access to over 400 Mental Health First Aiders.
Right to Work
We are unable to accept applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship.
Equal Opportunity
Tone Veterinary Centre is a fully inclusive place to work where all colleagues are encouraged and supported to be themselves, and where diversity is celebrated.
Veterinary Care Assistant/Receptionist in Taunton employer: Tone Blackbrook (Taunton)
Contact Detail:
Tone Blackbrook (Taunton) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Care Assistant/Receptionist in Taunton
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Tone Veterinary Centre. Familiarise yourself with their values and services. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and reception duties. Think about your experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help you feel more confident and ready to impress the interviewers at Tone Veterinary Centre.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great way to remind them of your interest and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Care Assistant/Receptionist in Taunton
Some tips for your application 🫡
Show Your Passion for Animal Care: When writing your application, let us know why you love working with animals. Share any relevant experiences or skills that highlight your dedication to patient care and how you can contribute to our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Veterinary Care Assistant/Receptionist role. Highlight your experience in both patient care and reception duties, as we want to see how you fit into our unique environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and enthusiasm for the position.
Apply Through Our Website: We encourage you to submit your application through our website. This way, you’ll ensure it reaches us directly and you can keep track of your application status easily!
How to prepare for a job interview at Tone Blackbrook (Taunton)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Care Assistant and Receptionist. Familiarise yourself with tasks like patient monitoring, hygiene standards, and client communication. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As this role involves a lot of client interaction, be prepared to demonstrate your communication skills. Think of examples where you've successfully handled customer queries or provided excellent service. This will highlight your ability to create a great first impression and build rapport with clients.
✨Flexibility is Key
Since the job requires flexibility with shifts and duties, be ready to discuss your availability. Mention any previous experiences where you adapted to changing schedules or took on various roles. This will show that you're a team player who can handle the dynamic nature of the veterinary environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for career advancement, or how the team collaborates across the two surgeries. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.