About Tonder
Our payments infrastructure enables companies to process card payments, local payment methods, and cash payments across Latin America with a single API and one contract. We are in a very fast growth phase — small team, fast decisions, high ownership.
We're hiring Account Managers in Europe to run a portfolio of iGaming merchants across several countries.
What you'll do
- Own the relationship with a portfolio of iGaming operators across different geos
- Track account health: approval rates, incidents, reconciliation, chargebacks, and payout performance
- Build performance strategies with each operator to lift approval rates, speed up deposits and withdrawals, and reduce risk and fraud
- Spot growth (new payment methods, new markets, more volume, new brands under the same operator) and close it
- Work with Ops, FinOps, Compliance, and Product to fix things fast, because in iGaming a failed deposit means a lost player
- Report weekly on your portfolio
- What we're looking for
- 2–4 years as an Account Manager or CSM in payments or fintech (PSPs, acquiring, orchestration, BaaS)
- iGaming experience is a must: you've managed a portfolio of gaming merchants and know how operators think about deposits, withdrawals, player friction, and conversion
- Familiarity with high-risk verticals: KYC/AML expectations, licensing, fraud patterns, and chargeback dynamics
- Fluent English; Spanish is a plus, not a requirement
- AI-native: you use AI tools every day to get work done (ChatGPT, Claude, Cursor, Notion AI…). This is non-negotiable.
- Data-comfortable: you read a dashboard and know what to ask
What we offer
- Fully remote from anywhere in Europe and iGaming hubs Cyprus, Malta etc.
- Performance bonus tied to portfolio health and growth
- 20 paid days off per year
- A seat at a fast-growing company where your accounts move the numbers
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