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- Tasks: Provide top-notch IT support to students and staff, ensuring smooth tech operations.
- Company: Join Tonbridge School and The New Beacon, leaders in educational excellence.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Why this job: Make a real difference in education by enhancing digital experiences for all.
- Qualifications: Previous IT support experience and strong problem-solving skills are essential.
- Other info: Early applications encouraged; commitment to safeguarding children is a priority.
The predicted salary is between 28000 - 42000 £ per year.
Technology plays a vital role in supporting both Tonbridge School and The New Beacon’s commitment to delivering an outstanding educational experience. The IT infrastructure and services must provide a seamless and efficient digital environment for students and staff, enabling effective teaching, learning, and administration.
The Schools’ IT facilities span a complex and evolving digital landscape, covering academic buildings, boarding and day houses, co-curricular facilities, and support services. Both Schools operate a robust and secure network across a large multi-site campus, integrating enterprise-level IT systems, classroom technologies, online learning platforms, and digital communication tools.
We are looking for an IT Support Technician to join our team, providing high-quality technical support to staff and students across both Tonbridge School and The New Beacon. This role involves maintaining and improving IT services, ensuring system reliability and security, and managing devices, software, and network infrastructure.
The successful candidate will work closely with the other member of the IT Support Team to ensure the smooth operation of the Schools’ IT facilities. The ideal candidate will have previous experience in an IT support role, with strong problem-solving and troubleshooting abilities. A proactive and customer-focused approach is essential.
Closing date: Sunday 23 November 2025 at 12 noon. We reserve the right to interview and appoint before the closing date, therefore early applications are encouraged.
Tonbridge School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
IT Support Technician in Kent employer: Tonbridge School
Contact Detail:
Tonbridge School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Kent
✨Tip Number 1
Get to know the company! Research Tonbridge School and The New Beacon to understand their values and IT needs. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing that IT Support Technician role.
✨Tip Number 3
Prepare for technical questions! Brush up on your troubleshooting skills and be ready to demonstrate your problem-solving abilities. You might be asked to solve a real-world IT issue during the interview, so practice makes perfect!
✨Tip Number 4
Apply early through our website! Since they might interview before the closing date, getting your application in sooner rather than later could give you an edge. Don’t wait until the last minute—show them you’re eager to join the team!
We think you need these skills to ace IT Support Technician in Kent
Some tips for your application 🫡
Show Your Tech Skills: Make sure to highlight your previous experience in IT support. We want to see your problem-solving skills and how you've tackled tech issues in the past. Use specific examples to demonstrate your expertise!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing how you connect your skills to what we’re looking for in an IT Support Technician.
Be Proactive: In your application, show us that you have a proactive approach. Mention any initiatives you've taken in previous roles to improve IT services or enhance user experience. We appreciate candidates who take the lead!
Apply Early!: Remember, we encourage early applications as we might interview before the closing date. So don’t wait until the last minute—apply through our website as soon as you can to get your foot in the door!
How to prepare for a job interview at Tonbridge School
✨Know Your Tech
Make sure you brush up on the specific technologies mentioned in the job description. Familiarise yourself with the IT infrastructure and services used at Tonbridge School and The New Beacon. Being able to discuss how you’ve worked with similar systems will show that you’re ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you successfully troubleshot issues or improved IT services. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your proactive and customer-focused approach, which is essential for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the IT team faces or how they measure success in their support services. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
✨Be Ready for Practical Tests
Since this is an IT support role, be prepared for potential practical assessments during the interview. Brush up on your troubleshooting techniques and be ready to demonstrate your skills on the spot. Practising common scenarios can give you a confidence boost!