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- Tasks: Manage invoicing, benefit processing, and debt recovery for temporary accommodation residents.
- Company: Join Tonbridge and Malling Borough Council, dedicated to supporting the community.
- Benefits: Enjoy a supportive team environment and opportunities for professional growth.
- Why this job: Make a real impact by helping vulnerable residents with fair financial management.
- Qualifications: Looking for detail-oriented individuals with a flexible mindset and good judgement.
- Other info: This is a full-time, 2-year fixed term contract with interviews in September 2025.
The predicted salary is between 28800 - 43200 £ per year.
We have a new opportunity to join our Revenues & Benefits team on a full time, 2-year fixed term contract.
We are looking for a motivated and detail-oriented individual to join our Revenues & Benefits team as a Temporary Accommodation Officer. In this vital role, you\’ll ensure accurate invoicing, benefit processing, and debt recovery for residents in temporary accommodation. Working closely with colleagues across Housing and Finance, you\’ll help ensure that residents receive the correct support and that the Council\’s financial processes run smoothly.
You\’ll work within a small, supportive team and collaborate closely with colleagues in the Housing team to ensure that residents placed into temporary accommodation are awarded the correct housing benefit (where appropriate) and that the correct council tax is charged. You will ensure that rent charges are invoiced in a timely manner and monitored for non-payment, instigating appropriate recovery action where necessary.
We\’re looking for someone who brings a flexible mindset and sound judgement to their decision-making.
Your work will directly support some of the borough\’s most vulnerable residents by ensuring fair and accurate financial management of temporary accommodation.
Discover what it\’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer: Working for us – Tonbridge and Malling Borough Council
Interviews w/c 8 September 2025
For an informal discussion about this role, please contact Andrew Rosevear, Deputy Revenue & Benefits Manager on 01732 876039 (Direct applicants only, strictly no agencies).
How to apply
Please apply online. If this is not possible, please contact a member of the HR team by emailing
Further information on this vacancy
- Job description and person specification
Temporary Accommodation Revenues & Benefits Officer employer: Tonbridge & Malling Borough Council
Contact Detail:
Tonbridge & Malling Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Revenues & Benefits Officer
✨Tip Number 1
Familiarise yourself with the specific financial processes related to temporary accommodation. Understanding how invoicing, benefit processing, and debt recovery work will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Network with current or former employees in the Revenues & Benefits team. They can provide insights into the team dynamics and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare examples of how you've demonstrated flexibility and sound judgement in previous roles. This is crucial for the position, as you'll need to showcase your ability to make informed decisions under pressure.
✨Tip Number 4
Research the challenges faced by residents in temporary accommodation. Being knowledgeable about their needs will not only help you in the interview but also show your commitment to supporting vulnerable individuals in the community.
We think you need these skills to ace Temporary Accommodation Revenues & Benefits Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Temporary Accommodation Revenues & Benefits Officer position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in financial management, invoicing, and benefit processing. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and problem-solving abilities.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying and how your background makes you a suitable candidate. Mention specific examples of how you've successfully managed similar tasks in previous roles, particularly in supporting vulnerable individuals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Tonbridge & Malling Borough Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Temporary Accommodation Revenues & Benefits Officer. Be prepared to discuss how your skills and experiences align with invoicing, benefit processing, and debt recovery.
✨Showcase Your Attention to Detail
Since this role involves accurate financial management, be ready to provide examples from your past work where your attention to detail made a significant impact. Highlight any experience you have in managing financial records or processing benefits.
✨Demonstrate Team Collaboration
This position requires working closely with colleagues in Housing and Finance. Prepare to discuss how you have successfully collaborated with others in previous roles, and how you can contribute to a supportive team environment.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the organisation. You might ask about the challenges the team currently faces or how success is measured in this position.