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- Tasks: Patrol parking areas, assist the public, and issue Penalty Charge Notices.
- Company: Join the Tonbridge & Malling Council's dynamic Parking Services team.
- Benefits: Gain valuable experience, enjoy flexible shifts, and contribute to community safety.
- Why this job: Make a difference in your community while developing essential skills.
- Qualifications: Good communication skills, UK driving licence, and a team player attitude.
- Other info: Exciting opportunities for career growth and personal development.
The predicted salary is between 24000 - 28000 £ per year.
Have you considered being trained as a Civil Enforcement Officer (CEO) and becoming part of Tonbridge & Malling Council's Parking Services team or perhaps you are a current CEO looking for a new challenge? The Civil Enforcement team has recently expanded, offering new opportunities to join us.
Responsibilities:
- Base at the Council Offices in Kings Hill and work across various locations within the Borough.
- Assist members of the public and patrol parking areas.
- Monitor ticket machines and issue Penalty Charge Notices.
- Carry out patrols on foot and in vehicles.
- Use a handheld capture device, make concise notes, and deal tactfully with members of the public.
- Work weekend and evening shifts on a shift basis.
- Assist in maintaining a safe roadside environment and improving traffic flow, access to homes and businesses, and public transport.
Qualifications:
- Good communication skills, well organised, and a diplomatic approach.
- A full UK driving licence.
- Ability to work effectively as part of a team.
- Excellent customer service skills.
- A courteous, helpful and confident manner.
Benefits:
Discover what it's like to work at Tonbridge and Malling Borough Council and explore the benefits we offer.
Civil Enforcement Officers in Kings Hill employer: Tonbridge & Malling Borough Council
Contact Detail:
Tonbridge & Malling Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officers in Kings Hill
✨Tip Number 1
Get to know the team! If you can, reach out to current Civil Enforcement Officers or team members at Tonbridge & Malling Council. A friendly chat can give you insights into the role and help you stand out during interviews.
✨Tip Number 2
Show off your communication skills! During interviews, be sure to highlight your ability to deal tactfully with the public. Share examples of how you've handled tricky situations in the past – it’ll show you’re a perfect fit for the team.
✨Tip Number 3
Be prepared for shift work! Since the role involves evenings and weekends, make sure you express your flexibility and willingness to work these hours. It shows you're committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Tonbridge & Malling Council site. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that interview.
We think you need these skills to ace Civil Enforcement Officers in Kings Hill
Some tips for your application 🫡
Show Off Your Communication Skills: Since good communication is key for a Civil Enforcement Officer, make sure to highlight your skills in this area. Use clear and concise language in your application to demonstrate how you can effectively interact with the public.
Be Organised and Detail-Oriented: We love a well-structured application! Make sure your CV and cover letter are neatly formatted and free of errors. This shows us that you’re organised and pay attention to detail, which is super important for the role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific responsibilities and qualifications mentioned in the job description. This will help us see why you’re a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important information about the role or the benefits we offer!
How to prepare for a job interview at Tonbridge & Malling Borough Council
✨Know Your Role
Make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with the tasks like patrolling, issuing Penalty Charge Notices, and assisting the public. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since good communication is key for this job, practice how you'll convey information clearly and diplomatically. Think of examples from your past experiences where you've successfully dealt with the public or resolved conflicts. This will demonstrate your customer service skills effectively.
✨Dress the Part
Even though it’s a practical role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the interviewers and indicates that you take the opportunity seriously. Plus, it’ll boost your confidence!
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, training opportunities, or what a typical day looks like. It shows your enthusiasm for the position and helps you gauge if the role is right for you.