M365 Training Specialist — Drive Adoption & Innovation

M365 Training Specialist — Drive Adoption & Innovation

Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design and deliver engaging M365 training sessions to empower staff and drive innovation.
  • Company: Join Tunbridge Wells Borough Council, a forward-thinking and supportive team.
  • Benefits: Attractive salary, 26 days holiday, hybrid working, and professional development opportunities.
  • Other info: Join a dynamic environment with a commitment to continuous improvement and innovation.
  • Why this job: Make a real impact by helping others unlock the potential of Microsoft 365 tools.
  • Qualifications: Experience in M365 training, excellent communication, and strong relationship-building skills.

The predicted salary is between 35000 - 45000 £ per year.

Join Us as a Microsoft 365 IT Trainer – Empower Staff, Drive Innovation, and Shape the Future of Work.

Are you passionate about helping others unlock the full potential of technology? Do you thrive on sharing knowledge and inspiring learning? If so, we have an exciting opportunity working between Tunbridge Wells, Swale, Sevenoaks, Tonbridge & Malling and Maidstone Borough Councils. We’re looking for a Microsoft 365 IT Trainer to join a team in leading the way in transforming how our staff use the M365 suite. You’ll be the go-to expert, delivering engaging training sessions, building communities of digital champions, and driving adoption of powerful tools like Teams, SharePoint, OneDrive, and more.

What You’ll Do:

  • Design and deliver tailored training programs across the M365 suite, with a focus on core applications.
  • Promote best practices and innovative ways of working using M365 tools.
  • Build and support communities of practice to share learning and foster collaboration.
  • Work closely with digital, transformation, and ICT teams to guide staff toward smarter, more efficient workflows.

What We’re Looking For:

  • Proven experience in developing and delivering M365 training.
  • Strong track record of driving technology adoption and measuring impact.
  • Deep knowledge of Microsoft 365 capabilities and features.
  • Excellent communication skills – able to engage both technical and non-technical audiences.
  • Relationship-building skills and a collaborative mindset.
  • Problem-solving abilities and adaptability in fast-paced environments.

Why Join Us?

At Tunbridge Wells Borough Council, we value our people and invest in their growth. You’ll be part of a forward-thinking, supportive team that’s committed to innovation and continuous improvement.

What we offer:

  • An attractive basic salary within a clear pay structure.
  • 26 days annual leave (increasing to 29 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.
  • Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.
  • Free staff parking.
  • The Council operates a hybrid working model with minimum 2 days working in the office.
  • Access to HAPI an all‑in‑one benefits hub, giving you easy access to a wide range of employee perks, wellbeing support, discounts, and everyday savings.
  • Invaluable training opportunities for continuing professional development.
  • The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.

Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.

Safeguarding: The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

How to apply: To apply for this role, please use the link below.

M365 Training Specialist — Drive Adoption & Innovation employer: Tonbridge and Malling Borough Council

At Tunbridge Wells Borough Council, we pride ourselves on being an exceptional employer that prioritises the growth and well-being of our staff. With a strong commitment to innovation, we offer a supportive work culture, generous benefits including 26 days of annual leave, hybrid working options, and extensive professional development opportunities. Join us in shaping the future of work while enjoying a fulfilling career in a collaborative environment that values diversity and community engagement.

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Contact Details:

Tonbridge and Malling Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land M365 Training Specialist — Drive Adoption & Innovation

Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that M365 Training Specialist role.

Tip Number 2

Show off your skills! Create a portfolio or a presentation showcasing your training sessions and the impact you've made in previous roles. This will give potential employers a taste of what you can bring to their team.

Tip Number 3

Prepare for those interviews! Research common questions for IT trainers and practice your responses. We want you to feel confident when discussing how you can drive adoption and innovation with M365 tools.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!

We think you need these skills to ace M365 Training Specialist — Drive Adoption & Innovation

M365 Training Development
Technology Adoption
Microsoft 365 Knowledge
Communication Skills
Relationship-Building
Collaboration Skills
Problem-Solving Abilities

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with M365 training. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!

Showcase Your Passion:Let your enthusiasm for technology and training shine through in your application. We love candidates who are excited about helping others unlock their potential with M365 tools, so share your passion!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.

Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with our team.

How to prepare for a job interview at Tonbridge and Malling Borough Council

Know Your M365 Inside Out

Make sure you’re well-versed in the M365 suite, especially Teams, SharePoint, and OneDrive. Brush up on their features and how they can drive innovation and efficiency. Being able to discuss specific use cases will show your expertise and passion for the tools.

Prepare Engaging Training Scenarios

Think about how you would design and deliver training sessions. Prepare a few examples of tailored training programmes you’ve created in the past. This will demonstrate your ability to engage both technical and non-technical audiences effectively.

Showcase Your Relationship-Building Skills

Be ready to discuss how you’ve built communities of practice or fostered collaboration in previous roles. Highlight any strategies you used to promote best practices and drive technology adoption among staff.

Demonstrate Problem-Solving Abilities

Prepare to share examples of challenges you faced in fast-paced environments and how you adapted your approach. This will illustrate your problem-solving skills and your ability to guide staff towards smarter workflows using M365 tools.