At a Glance
- Tasks: Patrol parking areas, assist the public, and issue Penalty Charge Notices.
- Company: Join Tonbridge & Malling Council's dynamic Parking Services team.
- Benefits: Competitive salary, additional pay for unsocial hours, and a permanent contract.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Good communication skills, UK driving licence, and customer service experience.
The predicted salary is between 26217 - 29067 £ per year.
£26,217 - £29,067 (plus additional payment for unsocial hours worked, circa 9% of base salary)
Location: Kings Hill, Tonbridge & Malling Council
Contract: Permanent
Working Pattern: Hours: 37 hours per week.
DBS Check: Yes
Closing Date: 27/09/2026 at 23:55
Reference: SSLTS/26/344082
Have you considered being trained as a Civil Enforcement Officer (CEO) and becoming part of Tonbridge & Malling Council's Parking Services team or perhaps you are a current CEO looking for a new challenge? The Civil Enforcement team has recently expanded so we have a number of new opportunities to join us.
If you possess good communication skills and are well organised with a diplomatic approach, then you could have just the right qualities to undertake the CEO role. You will be based at the Council Offices in Kings Hill but you will work across various locations within the Borough; and as well as assisting members of the public, you'll patrol parking areas, monitor ticket machines and issue Penalty Charge Notices.
A full UK driving licence, and the ability to work well as part of a team, are essential as are your excellent customer service skills. Our Civil Enforcement Officers represent the public face of the Council, therefore it is essential that you possess a courteous, helpful and confident manner.
Patrols are carried out on foot and in vehicles, you will use a hand held capture device, make concise notes and deal tactfully with members of the public. The job involves weekend and evening working on a shift basis.
You will assist in continuing to provide a safe roadside environment which is our priority, we prevent dangerous and inconsiderate parking, which will help assist traffic flow, improve access to homes and businesses, and keep public transport on the move all over our Borough.
View our brief video on becoming a Civil Enforcement Officer in the link below under 'Further Information about this vacancy'.
Interviews to take place 6th October 2026.
Civil Enforcement Officer in Kings Hill employer: Tonbridge and Malling Borough Council
Tonbridge and Malling Borough Council is an excellent employer, offering a supportive work culture that values flexibility and employee well-being. With opportunities for professional growth and a commitment to enhancing local parks and open spaces, you will find meaningful work that positively impacts the community. The role also includes a car user allowance, making it easier for you to travel across the beautiful borough while contributing to its outdoor leisure initiatives.
Contact Details:
Tonbridge and Malling Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement Officer in Kings Hill
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Tonbridge and Malling Borough Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Tonbridge and Malling Borough Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Civil Enforcement Officer in Kings Hill
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Tonbridge and Malling Borough Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Tonbridge and Malling Borough Council
✨Get to Know Public Sector Values
Before your interview with Tonbridge and Malling Borough Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Tonbridge and Malling Borough Council.
