Overview
In this role you act as the local technical expert for TOMRA’s Reverse Vending Machines, collaborating with cross-functional teams to optimize machine performance. You’ll analyse data to identify improvements and support deployments and new installations across the UK, while linking UK teams with global R&D and operations. You drive solving complex technical challenges and share knowledge through training. This is a growth-phase role that places you at the heart of a sustainability-focused tech transformation.
Pay / Benefits
- Bonus
- Health and Life Insurance (post-probation, option for family)
- Generous Pension contributions
- Tenure Leave
- Competitive salary
- Comprehensive benefits package
Responsibilities
- Serve as a technical specialist for RVMs and related systems
- Analyse machine and operational data to spot trends and drive performance improvements
- Provide technical guidance and configuration support to internal teams
- Lead resolution of complex technical challenges across functions and regions
- Deliver training and knowledge-sharing sessions for technicians and service teams
- Support new machine installations and ensure smooth transition from deployment to operation
Key requirements
- Technical foundation and structured problem-solving approach
- Ability to learn quickly and adapt in a dynamic environment
- Safety-first mindset and commitment to high-quality work
- Analytical mindset with data interpretation and improvement opportunities
- Clear communications and relationship-building with technical and non-technical colleagues
- Experience contributing to product, system, or process improvements through collaboration and continuous improvement
- Degree in Mechanical, Electrical or Mechatronics Engineering (or equivalent)
- Collaborative mindset
- Curiosity and learning orientation
- Strong communication and stakeholder management
- Data analysis and interpretation
- RVM technology and supporting systems
- Technical troubleshooting and problem resolution
Product Expert Engineer UK in London employer: Tomra
TOMRA is an exceptional employer, offering a unique opportunity to join a rapidly growing organisation dedicated to sustainability and innovation in the recycling sector. With a supportive and inclusive work culture, employees benefit from hands-on experience with cutting-edge technology, competitive salaries, and a comprehensive benefits package, all while contributing to meaningful environmental impact. As a Field Service Engineer in the North East, you'll enjoy autonomy in your role, opportunities for professional growth, and the chance to make a real difference in the community.
