At a Glance
- Tasks: Maintain and repair innovative recycling machines while delivering top-notch customer service.
- Company: Join TOMRA, a global leader in recycling and sustainability solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Exciting growth phase with opportunities for travel and career advancement.
- Why this job: Make a real impact on the environment while developing your skills in a dynamic role.
- Qualifications: Strong electro-mechanical skills and a customer-focused mindset required.
The predicted salary is between 30000 - 40000 £ per year.
TOMRA is a global leader in recycling and circular economy solutions. Founded in 1972, we design and deliver technology that helps keep valuable materials in circulation and reduces waste worldwide. With over 5,500 employees globally and operations in 60+ markets, TOMRA is now entering a major growth phase in the UK ahead of the planned Deposit Return Scheme launch in 2027. This is a unique opportunity to join the UK organisation as it scales and help build the teams that will support the next generation of recycling infrastructure.
The Field Engineer plays a crucial role in supporting TOMRA’s mission by maintaining, repairing, and optimising TOMRA equipment at customer sites. This non‑senior role focuses on rota‑based field work, involving reactive and preventative maintenance tasks to ensure machine uptime and strong customer satisfaction.
RESPONSIBILITIES- Install, maintain, and repair TOMRA reverse vending machines.
- Diagnose, troubleshoot, and rebuild mechanical and electrical components.
- Deliver exceptional customer service as the front-line representative of TOMRA.
- Interface daily with customers, including retailers and shopping centres.
- Travel extensively, with occasional overnight stays and visits to service hubs or offices (including occasional work outside the UK).
- Corrective Servicing: Analyse, diagnose, and rectify equipment issues to minimize downtime of RVM installations.
- Preventative Servicing: Perform scheduled maintenance visits and service installed equipment to ensure optimal performance.
- Installation & Commissioning: After training, assist in the installation and commissioning of new RVM systems.
- Reporting: Accurately report service assignments and faults using online tools and/or paper documentation.
- Documentation: Record work performed and machine status in our ERP system (IFS).
- Ensure that your equipment, spares and van kit is always complete according to inventory list.
- Look for areas of potential improvement of products and report to local service team.
- Continuously stay informed and up to date with TOMRA’s RVMs and products.
- Adhere to Tomra Safe procedures.
- Follow LOTO procedures.
- Strong electro-mechanical skills with the ability to analyze, test, and repair complex systems.
- Excellent problem-solving abilities and attention to detail.
- Customer-focused mindset with strong communication skills.
- Flexibility to travel and work independently in the field.
- Full UK driving license required.
Why TOMRA? Join a global leader committed to innovation and sustainability. At TOMRA, you’ll have the opportunity to make a real impact and contribute to a better future.
What do you get from joining TOMRA?- Purpose‑driven work with real environmental impact.
- A growing UK organisation at an exciting scale‑up stage.
- Supportive, inclusive and collaborative culture.
- Opportunities to learn, develop and broaden your experience.
- A role where your contribution is visible and valued.
- Competitive salary.
Ready to grow your career with purpose? Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team". Applications are continually assessed so we encourage you to apply at the earliest.
TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Field Service Engineers in London employer: TOMRA
TOMRA is an exceptional employer, offering Field Service Engineers the chance to be part of a purpose-driven organisation dedicated to sustainability and innovation. With a supportive and inclusive work culture, employees benefit from opportunities for personal and professional growth while contributing to meaningful environmental solutions. As TOMRA scales in the UK ahead of the Deposit Return Scheme launch, team members will play a vital role in shaping the future of recycling infrastructure, ensuring their contributions are both visible and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineers in London
✨Tip Number 1
Get to know TOMRA and its mission! Research the company’s values and recent projects. This will help you connect your skills to their goals during interviews, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves diagnosing and repairing complex systems, brush up on your technical knowledge and be ready to discuss how you've tackled similar challenges in the past.
✨Tip Number 3
Show off your customer service skills! As a Field Service Engineer, you'll be the face of TOMRA. Prepare examples of how you've provided excellent service in previous roles, and be ready to demonstrate your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining TOMRA as they grow in the UK.
We think you need these skills to ace Field Service Engineers in London
Some tips for your application 🫡
Show Your Passion for Sustainability:When you're writing your application, let us know why you're excited about working in the recycling and circular economy space. Share any personal experiences or interests that connect you to TOMRA's mission – it’ll make your application stand out!
Tailor Your CV and Message:Make sure your CV highlights relevant skills and experiences that align with the Field Service Engineer role. In your 'Message to Hiring Team', be specific about why you want to join TOMRA and how you can contribute to our goals.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. A well-structured application is always a plus!
Apply Early!:We assess applications on a rolling basis, so don’t wait until the last minute to apply. Get your application in through our website as soon as you can to increase your chances of being considered!
How to prepare for a job interview at TOMRA
✨Know Your Tech
Familiarise yourself with TOMRA's reverse vending machines and their functionalities. Brush up on your electro-mechanical skills and be ready to discuss how you would troubleshoot common issues. Showing that you understand the technology will impress the interviewers.
✨Customer Service Focus
Since you'll be the face of TOMRA, emphasise your customer service experience. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your ability to maintain strong customer satisfaction.
✨Be Ready to Travel
As this role involves extensive travel, be prepared to discuss your flexibility and willingness to work independently in the field. Share any previous experiences where you had to adapt to new environments or manage your time effectively while on the road.
✨Show Your Problem-Solving Skills
Prepare to tackle hypothetical scenarios during the interview. Think about how you would approach diagnosing and repairing equipment issues. Highlight your analytical skills and attention to detail, as these are crucial for success in this role.
