At a Glance
- Tasks: Maintain and repair TOMRA equipment while delivering top-notch customer service.
- Company: Join TOMRA, a global leader in recycling and sustainability solutions.
- Benefits: Purpose-driven work with real environmental impact and opportunities for growth.
- Other info: Dynamic, inclusive culture with visible contributions and career development.
- Why this job: Be part of a team making a difference in the circular economy.
- Qualifications: Strong electro-mechanical skills and a customer-focused mindset required.
The predicted salary is between 30000 - 40000 £ per year.
TOMRA is a global leader in recycling and circular economy solutions. Founded in 1972, we design and deliver technology that helps keep valuable materials in circulation and reduces waste worldwide. With over 5,500 employees globally and operations in 60+ markets, TOMRA is now entering a major growth phase in the UK ahead of the planned Deposit Return Scheme launch in 2027. This is a unique opportunity to join the UK organisation as it scales and help build the teams that will support the next generation of recycling infrastructure.
The Field Engineer plays a crucial role in supporting TOMRA’s mission by maintaining, repairing, and optimising TOMRA equipment at customer sites. This non-senior role focuses on rota-based field work, involving reactive and preventative maintenance tasks to ensure machine uptime and strong customer satisfaction.
RESPONSIBILITIES- Install, maintain, and repair TOMRA reverse vending machines.
- Diagnose, troubleshoot, and rebuild mechanical and electrical components.
- Deliver exceptional customer service as the front-line representative of TOMRA.
- Interface daily with customers, including retailers and shopping centres.
- Travel extensively, with occasional overnight stays and visits to service hubs or offices (including occasional work outside the UK).
- Corrective Servicing: Analyse, diagnose, and rectify equipment issues to minimize downtime of RVM installations.
- Preventative Servicing: Perform scheduled maintenance visits and service installed equipment to ensure optimal performance.
- Installation & Commissioning: After training, assist in the installation and commissioning of new RVM systems.
- Reporting: Accurately report service assignments and faults using online tools and/or paper documentation.
- Documentation: Record work performed and machine status in our ERP system (IFS).
- As the team grows, outshift or weekend work may be required.
- Ensure that your equipment, spares and van kit is always complete according to inventory list.
- Look for areas of potential improvement of products and report to local service team.
- Continuously stay informed and up to date with TOMRA’s RVMs and products.
- Adhere to Tomra Safe procedures.
- Follow LOTO procedures.
- Strong electro-mechanical skills with the ability to analyze, test, and repair complex systems.
- Excellent problem-solving abilities and attention to detail.
- Customer-focused mindset with strong communication skills.
- Flexibility to travel and work independently in the field.
- Full UK driving licence required.
Why TOMRA? Join a global leader committed to innovation and sustainability. At TOMRA, you’ll have the opportunity to make a real impact and contribute to a better future.
What do you get from joining TOMRA?
- Purpose-driven work with real environmental impact.
- A growing UK organisation at an exciting scale-up stage.
- Supportive, inclusive and collaborative culture.
- Opportunities to learn, develop and broaden your experience.
- A role where your contribution is visible and valued.
Ready to grow your career with purpose? Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team". Applications are continually assessed so we encourage you to apply at the earliest.
TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Field Service Engineers employer: TOMRA
TOMRA is an exceptional employer, offering Field Service Engineers the chance to be part of a purpose-driven organisation dedicated to sustainability and innovation. With a supportive and inclusive work culture, employees benefit from opportunities for professional growth and development while making a tangible impact on the environment. As TOMRA scales in the UK, team members will enjoy a dynamic work environment that values their contributions and fosters collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineers
✨Tip Number 1
Get to know TOMRA and its mission! Research the company’s values and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments! As a Field Service Engineer, you might face practical tests. Brush up on your electro-mechanical skills and be ready to demonstrate your problem-solving abilities in real-time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining TOMRA and contributing to their mission.
We think you need these skills to ace Field Service Engineers
Some tips for your application 🫡
Show Your Passion for Sustainability:When you're writing your application, let us know why you care about recycling and sustainability. We love seeing candidates who are genuinely excited about making a difference in the world!
Tailor Your CV to the Role:Make sure your CV highlights your electro-mechanical skills and any relevant experience. We want to see how your background aligns with the Field Service Engineer role, so don’t be shy about showcasing your strengths!
Be Clear and Concise:In your message to the hiring team, keep it straightforward. Tell us a bit about yourself, why you’re interested in TOMRA, and what you can bring to the table. We appreciate clarity and directness!
Apply Early!:We assess applications on a rolling basis, so don’t wait too long to send yours in. The sooner you apply through our website, the better your chances of joining our exciting journey at TOMRA!
How to prepare for a job interview at TOMRA
✨Know Your Tech
Familiarise yourself with TOMRA's reverse vending machines and their functionalities. Brush up on your electro-mechanical skills, as you'll likely be asked to demonstrate your understanding of diagnosing and repairing complex systems during the interview.
✨Customer Service Mindset
Since you'll be the face of TOMRA at customer sites, prepare to discuss how you handle customer interactions. Think of examples where you've provided exceptional service or resolved issues effectively, showcasing your strong communication skills.
✨Show Flexibility and Independence
Be ready to talk about your experience with travel and working independently in the field. Highlight any past roles where you had to adapt quickly to changing situations or work outside of standard hours, as this will resonate well with TOMRA's needs.
✨Ask Insightful Questions
Prepare thoughtful questions about TOMRA’s growth plans and the role's responsibilities. This shows your genuine interest in the company and helps you understand how you can contribute to their mission of sustainability and innovation.
