At a Glance
- Tasks: Maintain and repair TOMRA's innovative recycling machines while delivering top-notch customer service.
- Company: Join TOMRA, a global leader in recycling and sustainability solutions.
- Benefits: Purpose-driven work with real environmental impact and opportunities for personal growth.
- Other info: Flexible travel opportunities and a supportive, inclusive culture await you.
- Why this job: Be part of a growing team making a difference in the circular economy.
- Qualifications: Strong electro-mechanical skills and a customer-focused mindset required.
The predicted salary is between 30000 - 40000 £ per year.
TOMRA is a global leader in recycling and circular economy solutions. Founded in 1972, we design and deliver technology that helps keep valuable materials in circulation and reduces waste worldwide. With over 5,500 employees globally and operations in 60+ markets, TOMRA is now entering a major growth phase in the UK ahead of the planned Deposit Return Scheme launch in 2027. This is a unique opportunity to join the UK organisation as it scales and help build the teams that will support the next generation of recycling infrastructure.
The Field Engineer plays a crucial role in supporting TOMRA’s mission by maintaining, repairing, and optimising TOMRA equipment at customer sites. This non-senior role focuses on rota-based field work, involving reactive and preventative maintenance tasks to ensure machine uptime and strong customer satisfaction.
RESPONSIBILITIES- Install, maintain, and repair TOMRA reverse vending machines.
- Diagnose, troubleshoot, and rebuild mechanical and electrical components.
- Deliver exceptional customer service as the front-line representative of TOMRA.
- Interface daily with customers, including retailers and shopping centres.
- Travel extensively, with occasional overnight stays and visits to service hubs or offices (including occasional work outside the UK).
- Corrective Servicing: Analyse, diagnose, and rectify equipment issues to minimize downtime of RVM installations.
- Preventative Servicing: Perform scheduled maintenance visits and service installed equipment to ensure optimal performance.
- Installation & Commissioning: After training, assist in the installation and commissioning of new RVM systems.
- Reporting: Accurately report service assignments and faults using online tools and/or paper documentation.
- Documentation: Record work performed and machine status in our ERP system (IFS).
- As the team grows, outshift or weekend work may be required.
- Ensure that your equipment, spares and van kit is always complete according to inventory list.
- Look for areas of potential improvement of products and report to local service team.
- Continuously stay informed and up to date with TOMRA’s RVMs and products.
- Adhere to Tomra Safe procedures.
- Follow LOTO procedures.
- Strong electro-mechanical skills with the ability to analyze, test, and repair complex systems.
- Excellent problem-solving abilities and attention to detail.
- Customer-focused mindset with strong communication skills.
- Flexibility to travel and work independently in the field.
- Full UK driving licence required.
Why TOMRA? Join a global leader committed to innovation and sustainability. At TOMRA, you’ll have the opportunity to make a real impact and contribute to a better future.
What do you get from joining TOMRA?- Purpose-driven work with real environmental impact.
- A growing UK organisation at an exciting scale-up stage.
- Supportive, inclusive and collaborative culture.
- Opportunities to learn, develop and broaden your experience.
- A role where your contribution is visible and valued.
Ready to grow your career with purpose? Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team". Applications are continually assessed so we encourage you to apply at the earliest.
TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Field Service Engineer – Recycling RVMs (UK Travel) employer: TOMRA
TOMRA is an exceptional employer, offering a unique opportunity to join a rapidly growing UK organisation dedicated to sustainability and innovation in the recycling sector. With a supportive and inclusive work culture, employees benefit from purpose-driven roles that have a tangible environmental impact, alongside ample opportunities for personal and professional development. As a Field Service Engineer, you will play a vital role in enhancing customer satisfaction while being part of a team that values your contributions and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer – Recycling RVMs (UK Travel)
✨Tip Number 1
Get to know TOMRA and its mission! Research the company’s values and recent projects. This will help you connect your skills to their goals during interviews, showing that you're not just another candidate but someone who genuinely cares about their impact on recycling.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves diagnosing and fixing complex systems, brush up on your technical knowledge and be ready to discuss how you've tackled similar challenges in the past. We want to see your thought process in action!
✨Tip Number 3
Show off your customer service skills! As a front-line representative, you'll need to communicate effectively with clients. Prepare examples of how you've provided exceptional service before, and be ready to demonstrate your friendly, approachable attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining TOMRA and being part of our exciting growth phase in the UK. Let’s make a difference together!
We think you need these skills to ace Field Service Engineer – Recycling RVMs (UK Travel)
Some tips for your application 🫡
Show Your Passion for Recycling:When you write your application, let us know why you're excited about working in the recycling industry. Share your thoughts on sustainability and how you can contribute to TOMRA's mission.
Tailor Your CV:Make sure your CV highlights your electro-mechanical skills and any relevant experience. We want to see how your background aligns with the Field Service Engineer role, so don’t hold back!
Be Clear and Concise:In your message to the hiring team, keep it straightforward. Tell us a bit about yourself, why you’re interested in the position, and what makes you a great fit for TOMRA. We appreciate clarity!
Apply Early!:We assess applications on a rolling basis, so don’t wait too long to send yours in. Head over to our website and get your application in as soon as you can – we can’t wait to hear from you!
How to prepare for a job interview at TOMRA
✨Know Your Tech
Familiarise yourself with TOMRA's reverse vending machines and their functionalities. Brush up on your electro-mechanical skills and be ready to discuss how you would troubleshoot common issues. Showing that you understand the technology will impress the interviewers.
✨Customer Service Focus
Since this role involves direct interaction with customers, prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved issues or improved customer satisfaction, as this will highlight your customer-focused mindset.
✨Be Ready to Travel
This position requires flexibility for travel, so be prepared to discuss your willingness to work independently in various locations. Mention any previous experiences that involved travel or working in different environments to demonstrate your adaptability.
✨Show Your Problem-Solving Skills
Prepare to tackle some hypothetical scenarios during the interview. Think through how you would approach diagnosing and repairing equipment issues. Highlight your analytical skills and attention to detail, as these are crucial for success in this role.