At a Glance
- Tasks: Manage client accounts, upsell services, and generate leads for our platforms.
- Company: Join Tomorrows Guides Ltd, a dynamic company focused on client success.
- Benefits: Competitive salary, commission, bonuses, and 25 days annual leave.
- Other info: Enjoy a hybrid work model and be part of a supportive team.
- Why this job: Be the go-to person for clients and help them thrive with our services.
- Qualifications: Experience in account management and digital advertising sales.
The predicted salary is between 30000 - 35000 € per year.
Location: Tomorrows Guides Ltd, Unit 1, Station Yard, Station Road
About This Role
The Account Manager will play a key role in increasing revenue by managing and upselling to existing and potential clients, generating leads, qualifying prospects, and managing sales of services across carehome.co.uk, homecare.co.uk, and daynurseries.co.uk. They will be the first point of contact for our clients, expected to provide first-class customer service while increasing client spend. The day-to-day duties of the Account Manager include helping clients effectively utilise our services, managing their sales funnel, and providing new customers with a first-class onboarding experience. This is a full-time, office-based role with the option of hybrid working (three days in the office, two days from home). It is essential that the candidate lives within commutable distance to Hungerford.
Key Responsibilities
- Build strong relationships with customers through impeccable account management
- Engage and interact with decision-makers at all levels to identify new and emerging business opportunities
- Educate customers on how products or services can benefit them financially and professionally
- Provide statistical feedback on client advertising success to maintain and develop high renewal rates
- Maintain records of all sales leads and client accounts on CRM
The Ideal Candidate
- Adept at telephone negotiation with a first-class telephone manner
- Experience in account management and selling of software/digital advertising
- Exceptional customer relationship skills with individuals at all levels
- Excellent verbal and written communication skills
- Confident, resilient, and persistent
- A hunger for product and commercial knowledge
- The drive and tenacity to succeed, motivated and determined to deliver
- Confidence and professionalism in discussing and presenting our offerings
- A desire to improve processes and be part of a successful sales team
Salary and Benefits
- Salary in the region of £25,000 depending on experience
- Commission dependent on performance, in the region of £10,000
- £4,000 per annum discretionary company bonus scheme
- 25 days annual leave + bank holidays
- 6% employer pension contribution
- Access to perks and discounts through Perkbox
- Cycle to Work Scheme
- Long Service Awards
- Company and Team nights out
Required Criteria
- Experience in account management and selling of software/digital advertising
Account Manager employer: Tomorrow's Guides
At Tomorrows Guides Ltd, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. Our Account Managers enjoy a competitive salary, generous commission structure, and a range of benefits including a discretionary bonus scheme and access to employee perks. With opportunities for professional growth and a hybrid working model, we empower our team members to thrive both personally and professionally in the vibrant community of Hungerford.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find potential leads. Remember, it’s all about who you know!
✨Tip Number 2
Practice your pitch! You never know when you’ll bump into a decision-maker. Have a quick, engaging summary of what you can offer ready to go. Make it sound exciting and relevant to their needs.
✨Tip Number 3
Follow up! After meeting someone or sending an email, don’t just sit back. A friendly follow-up can keep you on their radar and show that you’re genuinely interested in working together.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and selling software or digital advertising. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific experiences that demonstrate your customer relationship skills and your ability to upsell.
Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tomorrow's Guides
✨Know Your Products Inside Out
Before the interview, make sure you understand the services offered by Tomorrows Guides Ltd. Familiarise yourself with carehome.co.uk, homecare.co.uk, and daynurseries.co.uk. This will help you confidently discuss how these services can benefit potential clients.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with clients in the past. Think about specific situations where your account management skills led to increased client satisfaction or revenue. This will demonstrate your ability to engage with decision-makers effectively.
✨Practice Your Communication Style
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might want to rehearse common interview questions and answers, focusing on maintaining a professional yet approachable tone.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience with upselling and managing sales funnels. Prepare to share specific metrics or achievements that highlight your success in account management and digital advertising sales. This will show your potential employer that you have the drive and tenacity to succeed.
