Technical CRM & Sales Ops Manager (m/f/d)

Technical CRM & Sales Ops Manager (m/f/d)

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage HubSpot systems and optimise sales operations for impactful education.
  • Company: Tomorrow University, a remote-first EdTech startup revolutionising education.
  • Benefits: Flexible work hours, co-working budget, 25 vacation days, and global team retreats.
  • Why this job: Join a mission-driven team shaping the future of education and sustainability.
  • Qualifications: Deep HubSpot expertise and strong database skills required.
  • Other info: Embrace ownership, collaboration, and continuous growth in a dynamic environment.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Overview

Technical CRM & Sales Ops Manager (m/f/d) – Remote role at Tomorrow University of Applied Sciences. Remote-first institution; working hours are Central European Time (+/- 2h).

About The Company

Tomorrow University: A Next-Generation University for Impactful Careers. Education is the most powerful lever for driving the transition to a sustainable society. That’s why we’ve built a university dedicated to educating and empowering the change-makers of tomorrow. We offer accredited degree programs designed to equip learners with 21st-century competencies while providing access to a world-class network of experts to maximize their impact.

As a remote-first institution, we use technology and AI to enable flexible, personalized learning - accessible from anywhere in the world. We are proud to be the first EdTech startup in Europe with a fully state-recognized university license and to be ranked among the Top 20 EdTech startups globally.

Our Inspiration

We believe that transforming education requires rethinking how we teach. At Tomorrow University, we move beyond the traditional, teacher-centered approach and embrace a student-centric learning model. Our goal is to equip learners with the essential skills and mindset needed to create global impact, supported by a vast network of change-makers.

Our Mission

At Tomorrow University, we leverage science and technology to enhance learning while fostering a global community for continuous growth and impact. Our students learn by applying their knowledge to real-world challenges and engaging with world-class educators, mentors, and partners from around the globe.

Be aware that all of our positions are completely Remote but our working hours are Central European Time (+/- 2h).

About The Role

Please note that this is a remote position; however, working with us in our Berlin office would be a plus. Deep HubSpot expertise.

Key Responsibilities

  • Data-warehouse & API integrations
  • Lead-scoring & routing

As Technical CRM & Sales Operations Manager, you’ll own the “machine room” of our HubSpot instance and the end-to-end sales ops processes that power our pipeline. Reporting to the COO, you’ll partner closely with Sales, Marketing, Product and Finance to ensure every lead and student record flows through our system accurately, from first touch to payment and beyond.

Your Main Tasks Will Include

  • HubSpot System Architecture & Maintenance: Configure and maintain properties, forms, pipelines, lead-scoring models and workflows for our sales and service processes
  • Build playbooks for sales stages, admission interviews, student onboarding and support
  • Lead Management & Routing: Design and implement MQL/Sales-Qualified logic and automated lead distribution for the sales managers, ensuring SLA-driven follow-up
  • Segmentation of leads for mass communications
  • Monitor data quality and enforce validation rules
  • Data & Reporting Infrastructure: Manage integration of HubSpot with other systems such as our learning app, payment service providers and the data warehouse
  • Own the CRM-side data schema, collaborate on data-warehouse flows
  • Deliverability & Automation Optimization: Audit and improve email/send-flow deliverability
  • Optimize sequences and journeys for different user personas
  • Create cleanup workflows
  • Standardization & Documentation: Define and document sales-process playbooks, naming conventions, and tech-checklists
  • Train stakeholders on new CRM features and processes

Must-Have Qualifications

  • Deep, hands-on HubSpot expertise (properties, workflows, scoring, APIs)
  • Proven experience building and tuning lead-scoring models for business models with long sales cycles, ideally B2C.
  • Strong database skills (SQL or equivalent)—able to design logical schemas
  • Comfortable working with data-warehouse concepts (BigQuery, ETL, Looker)

Nice-to-Have

  • Coding skills (JavaScript, HTML/CSS, Python) for custom solutions
  • Prior experience in education or long-cycle sales environments
  • Familiarity with HubSpot Commerce or invoicing modules
  • Zapier and Webflow knowledge

What Matters To Us

  • Ownership & Independence – You take initiative and get things done
  • Collaborative Mindset – You enjoy working across teams and disciplines
  • Clear & Thoughtful Communication – You know how to adapt your message to different audiences
  • Integrity, Curiosity & Growth – You’re honest, open-minded, and always looking to learn
  • Proactivity & Drive – You bring energy and momentum to your work
  • Commitment to Execution – You don’t just dream big—you make things happen
  • Passion for Sustainability, Entrepreneurship & Technology – You care deeply about building a better future

Perks & Benefits

  • Work from anywhere, anytime. Our flexible work culture gives you the freedom to design your day. We offer a co-working budget so you can connect and collaborate wherever you are.
  • Grow with us – At Tomorrow University, we foster lifelong learning. You’ll have access to our innovative programs and be part of a culture that encourages continuous growth, personally and professionally.
  • Travel the world together – Twice a year, we bring the whole team together for a week-long Workation somewhere in Europe, think bonding, brainstorming, and big ideas in beautiful places.
  • Time to recharge – You’ll get 25 vacation days per year, plus public holidays based on your location.

At Tomorrow University, we believe in your potential, not your paperwork. Degrees are great, but your drive matters.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Education

Technical CRM & Sales Ops Manager (m/f/d) employer: Tomorrow University of Applied Sciences

Tomorrow University of Applied Sciences is an exceptional employer that champions a remote-first work culture, allowing you to design your own schedule while collaborating with a diverse team dedicated to impactful education. With a strong emphasis on personal and professional growth, employees benefit from innovative learning programs, generous vacation time, and unique opportunities for team bonding during biannual Workations across Europe. Join us in shaping the future of education and making a meaningful impact in a supportive and flexible environment.
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Contact Detail:

Tomorrow University of Applied Sciences Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical CRM & Sales Ops Manager (m/f/d)

✨Tip Number 1

Network like a pro! Reach out to current employees at Tomorrow University on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.

✨Tip Number 2

Prepare for the interview by understanding their mission and values. Show how your skills align with their goal of creating impactful careers in education. We want to see your passion!

✨Tip Number 3

Practice your pitch! Be ready to explain how your HubSpot expertise can streamline their sales ops. Use specific examples from your past experiences to demonstrate your value.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our remote-first team.

We think you need these skills to ace Technical CRM & Sales Ops Manager (m/f/d)

HubSpot Expertise
Lead-Scoring Models
Data Management
SQL
API Integrations
Data-Warehouse Concepts
Email Deliverability Optimization
Sales Process Documentation
Collaboration Skills
Clear Communication
Proactivity
Adaptability
Technical Problem-Solving
Coding Skills (JavaScript, HTML/CSS, Python)

Some tips for your application 🫡

Show Off Your HubSpot Skills: Make sure to highlight your deep expertise in HubSpot. We want to see how you've configured properties, built workflows, and managed lead-scoring models. Share specific examples that demonstrate your hands-on experience!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect our mission and values. Show us how your skills align with what we’re looking for in a Technical CRM & Sales Ops Manager.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate thoughtful communication, so make sure your message is easy to understand and highlights your key achievements without fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and ready to take the next step in your career!

How to prepare for a job interview at Tomorrow University of Applied Sciences

✨Know Your HubSpot Inside Out

Since this role requires deep HubSpot expertise, make sure you brush up on all its features. Be ready to discuss your experience with properties, workflows, and lead-scoring models. Prepare examples of how you've optimised these elements in past roles.

✨Showcase Your Data Skills

This position involves a lot of data management, so be prepared to talk about your database skills. Brush up on SQL or any equivalent tools you've used. You might even want to bring a few examples of how you've designed logical schemas or managed data flows in previous jobs.

✨Demonstrate Your Collaborative Spirit

Tomorrow University values a collaborative mindset. Think of instances where you've worked across teams, especially with Sales, Marketing, or Finance. Be ready to share how you communicated effectively with different stakeholders to achieve common goals.

✨Emphasise Your Passion for Sustainability

As a remote-first institution focused on impactful careers, showing your passion for sustainability and technology can set you apart. Prepare to discuss why these values matter to you and how they align with your professional journey.

Technical CRM & Sales Ops Manager (m/f/d)
Tomorrow University of Applied Sciences
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