At a Glance
- Tasks: Manage daily operations and enhance the learner experience at Tomorrow University.
- Company: Join Tomorrow University, a pioneering EdTech startup focused on impactful education for a sustainable future.
- Benefits: Enjoy remote work flexibility, co-working budgets, 25 vacation days, and team retreats in beautiful locations.
- Other info: Fluency in English is essential; German is a plus. Embrace a culture of continuous growth and innovation.
- Why this job: Be part of a mission-driven team transforming education while making a real impact on learners' lives.
- Qualifications: 4+ years in programme operations, strong attention to detail, and proficiency with digital tools required.
The predicted salary is between 30000 - 42000 € per year.
Join to apply for the Program Operations Manager (m/f/d) role at Tomorrow University of Applied Sciences
Join to apply for the Program Operations Manager (m/f/d) role at Tomorrow University of Applied Sciences
About The Company
Tomorrow University: A Next-Generation University for Impactful Careers
Education is the most powerful lever for driving the transition to a sustainable society. That’s why we’ve built a university dedicated to educating and empowering the change-makers of tomorrow. We offer accredited degree programs designed to equip learners with 21st-century competencies while providing access to a world-class network of experts to maximize their impact.
About The Company
Tomorrow University: A Next-Generation University for Impactful Careers
Education is the most powerful lever for driving the transition to a sustainable society. That’s why we’ve built a university dedicated to educating and empowering the change-makers of tomorrow. We offer accredited degree programs designed to equip learners with 21st-century competencies while providing access to a world-class network of experts to maximize their impact.
As a remote-first institution, we use technology and AI to enable flexible, personalized learning - accessible from anywhere in the world.
We are proud to be the first EdTech startup in Europe with a fully state-recognized university license and to be ranked among the Top 20 EdTech startups globally.
Our Inspiration
We believe that transforming education requires rethinking how we teach. At Tomorrow University, we move beyond the traditional, teacher-centered approach and embrace a student-centric learning model. Our goal is to equip learners with the essential skills and mindset needed to create global impact, supported by a vast network of change-makers.
Our Mission
At Tomorrow University, we leverage science and technology to enhance learning while fostering a global community for continuous growth and impact. Our students learn by applying their knowledge to real-world challenges and engaging with world-class educators, mentors, and partners from around the globe.
Be aware that all of our positions are completely Remote but our working hours are Central European Time (+/- 2h)
About The Role
We’re looking for a detail-oriented Program Operations Manager to help deliver a smooth, impactful experience across our global learner community.
You’ll be the engine behind the day-to-day operations of our programs, managing the smooth delivery of our learning model, coordinating challenges, live sessions and bringing the University learning calendar to life.
Daily operations is just one aspect of the job. You’ll spot opportunities to streamline, automate and improve. You’ll bring an eye for efficiency, love solving complex problems and creating engaging experiences, and thrive in a fast-paced, high-trust environment where proactive ownership is key.
Working closely with our Product, Tech, Academics, and Community teams, you’ll make sure every part of the learner journey, from onboarding to graduation, is seamless, scalable and inspiring.
This is a role for someone who thrives on detail, loves building better systems, and is motivated by seeing their work have a real, positive impact.
Your Main Tasks Will Include
Overseeing day-to-day learner operations that enable a smooth experience for learners:
- Coordinate staff and optimize the university schedule for our different programmes on a half-yearly basis.
- Own and maintain learner-facing materials such as the Student Handbook, FAQs and other resources, in line with Academic policies.
- Prepare challenges using our tech stack, before they go live
- Create challenge cohorts so that they are available for learners to sign up in advance
- Conceptualize, plan and efficiently communicate program-related changes (ie grace period communication)
- Answer any HubSpot questions related to program delivery
- Collaborate with learning designers on weekly challenge prep
- Conceptualize and build automations to make the challenge prep/delivery process more efficient
- Collaborate with the Platform Team to solve program delivery-related issues
- Coordinate the overall onboarding (Immersion) experience for new learners, including pre-start communications, setting up learners on Slack and scheduling live kick-off sessions
- Identify eligible graduates, track their progress and manage their graduation experience as a key moment in their learning journey
- Provide logistics support for University-led in-person immersions, such as venue hire, catering and programming
- Strong operational experience - ideally 4+ years in programme operations, ideally in an education or startup/scale-up environment
- Exceptional attention to detail and organisational skills - you’re comfortable managing multiple timelines and priorities without dropping the ball
- Process-oriented mindset - you love finding ways to streamline and improve systems, and you’re confident designing or implementing automations (e.g. HubSpot, Notion).
- Experience with digital tools and platforms - such as Slack, Zoom, Google Workspace, and learning management systems
- A confident communicator - able to clearly and proactively explain complex information across diverse teams and learner groups
- Collaborative, proactive and adaptable - with a problem-solving mindset and ability to work independently in a remote-first, fast-paced environment, without compromising on quality
- Fluency in English is required - German is a plus
We’re looking for people who thrive in a dynamic, mission-driven environment. These traits are especially important to us:
- Ownership & Independence – You take initiative and get things done
- Collaborative Mindset – You enjoy working across teams and disciplines
- Clear & Thoughtful Communication – You know how to adapt your message to different audiences
- Integrity, Curiosity & Growth – You’re honest, open-minded, and always looking to learn
- Proactivity & Drive – You bring energy and momentum to your work
- Commitment to Execution – You don’t just dream big—you make things happen
- Passion for Sustainability, Entrepreneurship & Technology – You care deeply about building a better future
Work from anywhere, anytime
Our flexible work culture gives you the freedom to design your day. Need a change of scenery? We offer a co-working budget so you can connect and collaborate wherever you are.
Grow with us
At Tomorrow University, we foster lifelong learning. You’ll have access to our innovative programs and be part of a culture that encourages continuous growth, personally and professionally.
Travel the world together
Twice a year, we bring the whole team together for a week-long Workation somewhere in Europe, think bonding, brainstorming, and big ideas in beautiful places.
Time to recharge
You’ll get 25 vacation days per year, plus public holidays based on your location.
Ready to shape the future of education and make an impact? Join us and help reimagine how we learn, grow, and build a better tomorrow.
At Tomorrow University, we believe in your potential, not your paperwork. Degrees are great, but your drive matters even more
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Education
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#J-18808-LjbffrProgram Operations Manager (m/f/d) employer: Tomorrow University of Applied Sciences
Tomorrow University is an exceptional employer that champions a flexible, remote-first work culture, allowing you to design your day while contributing to impactful education. With a strong focus on employee growth, we offer access to innovative programmes and unique opportunities for collaboration during our biannual Workations across Europe. Join us in shaping the future of education, where your drive and passion for sustainability are valued as much as your skills.
Contact Detail:
Tomorrow University of Applied Sciences Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Program Operations Manager (m/f/d)
✨Tip Number 1
Familiarise yourself with Tomorrow University's mission and values. Understanding their focus on sustainability and innovative education will help you align your responses during interviews, showcasing your passion for their goals.
✨Tip Number 2
Highlight your operational experience by preparing specific examples of how you've streamlined processes in previous roles. Be ready to discuss the tools you've used, like HubSpot or Notion, to demonstrate your tech-savviness.
✨Tip Number 3
Network with current or former employees of Tomorrow University on platforms like LinkedIn. Engaging with them can provide insights into the company culture and may even lead to a referral, increasing your chances of landing an interview.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail. Think of scenarios where you've tackled complex challenges in a fast-paced environment, as this aligns with the proactive ownership they value in candidates.
We think you need these skills to ace Program Operations Manager (m/f/d)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in programme operations, especially in education or startup environments. Use specific examples that demonstrate your attention to detail and organisational skills.
Craft a Compelling Cover Letter:In your cover letter, express your passion for sustainability and education. Mention how your skills align with the role's requirements and provide examples of how you've successfully streamlined processes in previous positions.
Showcase Your Communication Skills:Since the role requires clear communication across diverse teams, include examples in your application that demonstrate your ability to convey complex information effectively. This could be through past projects or experiences.
Highlight Your Problem-Solving Abilities:Discuss specific challenges you've faced in previous roles and how you approached solving them. This will show your proactive mindset and adaptability, which are key traits for this position.
How to prepare for a job interview at Tomorrow University of Applied Sciences
✨Showcase Your Operational Expertise
Make sure to highlight your previous experience in programme operations, especially in education or startup environments. Be ready to discuss specific examples of how you've streamlined processes or improved systems in your past roles.
✨Demonstrate Attention to Detail
Given the importance of detail in this role, prepare to discuss how you manage multiple timelines and priorities. You might want to share a story where your attention to detail made a significant difference in a project outcome.
✨Communicate Clearly and Confidently
As a confident communicator, practice explaining complex information in simple terms. This will be crucial when discussing your approach to collaborating with diverse teams and learner groups during the interview.
✨Emphasise Your Problem-Solving Skills
Be prepared to discuss challenges you've faced in previous roles and how you approached solving them. Highlight your proactive mindset and adaptability, especially in remote-first environments, to show that you can thrive in their dynamic setting.
