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- Tasks: Manage HubSpot systems and optimise sales operations for impactful education.
- Company: Tomorrow University, a remote-first EdTech startup revolutionising education.
- Benefits: Flexible work hours, co-working budget, 25 vacation days, and global team retreats.
- Why this job: Join a mission-driven team shaping the future of education and sustainability.
- Qualifications: Deep HubSpot expertise and strong database skills required.
- Other info: Embrace a culture of continuous growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Technical CRM & Sales Ops Manager (m/f/d) – Remote role at Tomorrow University of Applied Sciences. Remote-first institution; working hours are Central European Time (+/- 2h).
About The Company
Tomorrow University: A Next-Generation University for Impactful Careers. Education is the most powerful lever for driving the transition to a sustainable society. That’s why we’ve built a university dedicated to educating and empowering the change-makers of tomorrow. We offer accredited degree programs designed to equip learners with 21st-century competencies while providing access to a world-class network of experts to maximize their impact.
As a remote-first institution, we use technology and AI to enable flexible, personalized learning - accessible from anywhere in the world. We are proud to be the first EdTech startup in Europe with a fully state-recognized university license and to be ranked among the Top 20 EdTech startups globally.
Our Inspiration
We believe that transforming education requires rethinking how we teach. At Tomorrow University, we move beyond the traditional, teacher-centered approach and embrace a student-centric learning model. Our goal is to equip learners with the essential skills and mindset needed to create global impact, supported by a vast network of change-makers.
Our Mission
At Tomorrow University, we leverage science and technology to enhance learning while fostering a global community for continuous growth and impact. Our students learn by applying their knowledge to real-world challenges and engaging with world-class educators, mentors, and partners from around the globe.
Be aware that all of our positions are completely Remote but our working hours are Central European Time (+/- 2h).
About The Role
Please note that this is a remote position; however, working with us in our Berlin office would be a plus.
Deep HubSpot expertise.
Key Responsibilities
- Data-warehouse & API integrations
- Lead-scoring & routing
- As Technical CRM & Sales Operations Manager, you’ll own the "machine room" of our HubSpot instance and the end-to-end sales ops processes that power our pipeline. Reporting to the COO, you’ll partner closely with Sales, Marketing, Product and Finance to ensure every lead and student record flows through our system accurately, from first touch to payment and beyond.
Your Main Tasks Will Include
- HubSpot System Architecture & Maintenance: Configure and maintain properties, forms, pipelines, lead-scoring models and workflows for our sales and service processes
- Build playbooks for sales stages, admission interviews, student onboarding and support
- Lead Management & Routing: Design and implement MQL/Sales-Qualified logic and automated lead distribution for the sales managers, ensuring SLA-driven follow-up
- Segmentation of leads for mass communications
- Monitor data quality and enforce validation rules
- Data & Reporting Infrastructure: Manage integration of HubSpot with other systems such as our learning app, payment service providers and the data warehouse
- Own the CRM-side data schema, collaborate on data-warehouse flows
- Deliverability & Automation Optimization: Audit and improve email/send-flow deliverability
- Optimize sequences and journeys for different user personas
- Create cleanup workflows
- Standardization & Documentation: Define and document sales-process playbooks, naming conventions, and tech-checklists
- Train stakeholders on new CRM features and processes
Must-Have Qualifications
- Deep, hands-on HubSpot expertise (properties, workflows, scoring, APIs)
- Proven experience building and tuning lead-scoring models for business models with long sales cycles, ideally B2C.
- Strong database skills (SQL or equivalent)—able to design logical schemas
- Comfortable working with data-warehouse concepts (BigQuery, ETL, Looker)
Nice-to-Have
- Coding skills (JavaScript, HTML/CSS, Python) for custom solutions
- Prior experience in education or long-cycle sales environments
- Familiarity with HubSpot Commerce or invoicing modules
- Zapier and Webflow knowledge
What Matters To Us
- Ownership & Independence – You take initiative and get things done
- Collaborative Mindset – You enjoy working across teams and disciplines
- Clear & Thoughtful Communication – You know how to adapt your message to different audiences
- Integrity, Curiosity & Growth – You’re honest, open-minded, and always looking to learn
- Proactivity & Drive – You bring energy and momentum to your work
- Commitment to Execution – You don’t just dream big—you make things happen
- Passion for Sustainability, Entrepreneurship & Technology – You care deeply about building a better future
Perks & Benefits
- Work from anywhere, anytime. Our flexible work culture gives you the freedom to design your day. We offer a co-working budget so you can connect and collaborate wherever you are.
- Grow with us – At Tomorrow University, we foster lifelong learning. You’ll have access to our innovative programs and be part of a culture that encourages continuous growth, personally and professionally.
- Travel the world together – Twice a year, we bring the whole team together for a week-long Workation somewhere in Europe, think bonding, brainstorming, and big ideas in beautiful places.
- Time to recharge – You’ll get 25 vacation days per year, plus public holidays based on your location.
At Tomorrow University, we believe in your potential, not your paperwork. Degrees are great, but your drive matters.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Education
Technical CRM & Sales Ops Manager (m/f/d) in London employer: Tomorrow University of Applied Sciences
Contact Detail:
Tomorrow University of Applied Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical CRM & Sales Ops Manager (m/f/d) in London
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or through mutual connections. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of being noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Technical CRM & Sales Ops Manager (m/f/d) in London
Some tips for your application 🫡
Show Off Your HubSpot Skills: Make sure to highlight your deep expertise in HubSpot. We want to see how you've configured properties, workflows, and lead-scoring models in past roles. Don’t hold back on the details!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that align with our mission at Tomorrow University and how you can contribute to our sales ops processes.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate thoughtful communication, so make sure your message is easy to understand and relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Tomorrow University of Applied Sciences
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Be ready to discuss your hands-on experience with properties, workflows, and lead-scoring models. They’ll want to see that you can not only navigate the system but also optimise it for their needs.
✨Showcase Your Data Skills
Since this role involves a lot of data management, be prepared to talk about your database skills. Bring examples of how you've designed logical schemas or worked with data-warehouse concepts. If you have experience with SQL or similar tools, make sure to highlight that!
✨Demonstrate Your Collaborative Spirit
Tomorrow University values a collaborative mindset. Think of examples where you've successfully worked across teams, especially in sales or marketing contexts. Show them that you can communicate effectively with different stakeholders and adapt your message accordingly.
✨Passion for Education and Sustainability
This is a role at an EdTech startup, so express your passion for education and sustainability. Share any relevant experiences or projects that align with their mission. They’re looking for someone who genuinely cares about making a positive impact in the world.
