At a Glance
- Tasks: Lead resource planning and support creative teams in a dynamic studio environment.
- Company: Global retail strategy and experience design agency based in London.
- Benefits: Hybrid working, high ownership, and a culture that values collaboration.
- Other info: Opportunity to influence better ways of working and build strong internal relationships.
- Why this job: Shape innovative projects while promoting diversity and inclusion in the workplace.
- Qualifications: Experience in senior resource management within creative or multidisciplinary environments.
The predicted salary is between 60000 - 75000 € per year.
A global retail strategy and experience design agency is looking for a Senior Resource Manager to join its London studio, helping shape how multidisciplinary creative teams are planned, supported and set up to do their best work. This is a senior, people-first resource role with an operational edge. You'll be joining a global studio working across brand strategy, immersive environments, digital, 3D, creative, project management and strategy, where brilliant work depends on thoughtful planning, commercial awareness and strong internal relationships.
The Opportunity
As Senior Resource Manager, you'll be the person bringing clarity to a fast‐moving studio. You'll partner with senior creative, project and operations teams to balance ambition with reality, making sure the right people are on the right work at the right time. You'll lead resource planning, freelance forecasting, capacity management and project team casting, while protecting margins, reducing pressure points and helping teams work more sustainably. There's real ownership here. You'll have the confidence to push back when timelines, budgets or team shape need challenging, always with warmth, diplomacy and a constructive way forward.
About You
You'll have senior resource management experience within a larger creative, brand, design, retail, experiential or multidisciplinary studio environment. You are commercially astute, calm under pressure and confident negotiating with internal stakeholders, including Creative Directors, Project Managers and senior leadership. You understand people, relationships, utilisation, freelance spend, capacity planning and creative team dynamics. Experience with resource planning tools such as Streamtime, Forecast or similar would be useful.
What's In It for You
- Hybrid working: Mondays onsite, plus two flexible onsite days, typically Tuesday and Thursday
- A global creative studio culture where people genuinely value time together
- High ownership, senior visibility and the chance to shape better ways of working
We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.
Senior Resource & Operations Manager in London employer: Tomorrow Recruitment Ltd | B CorpTM
Join a dynamic global retail strategy and experience design agency in London, where you'll thrive in a people-first culture that prioritises collaboration and creativity. With hybrid working options and a commitment to diversity and inclusion, this role offers you the opportunity to take ownership of resource management while shaping innovative ways of working alongside talented multidisciplinary teams. Experience personal and professional growth in an environment that values your contributions and encourages you to be your authentic self.
Contact Detail:
Tomorrow Recruitment Ltd | B CorpTM Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Resource & Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and reflects your experience in resource management. Engage with relevant content and connect with people in the creative and operations space to boost your visibility.
✨Tip Number 3
Prepare for those interviews by researching the company culture and values. Be ready to discuss how your experience aligns with their mission, especially around diversity and inclusion, as they value these traits highly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our creative family.
We think you need these skills to ace Senior Resource & Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Resource Manager. Highlight your experience in resource management and how you've successfully supported creative teams in the past. We want to see how you can bring clarity to a fast-moving studio!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your understanding of the role and the agency's values. Tell us why you're passionate about resource management and how you can help balance ambition with reality in our creative environment.
Showcase Your People Skills:Since this is a people-first role, make sure to highlight your interpersonal skills. Share examples of how you've built strong relationships with internal stakeholders and navigated challenging situations with warmth and diplomacy. We love a good story!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Tomorrow Recruitment Ltd | B CorpTM
✨Know Your Stuff
Before the interview, dive deep into the company’s projects and values. Familiarise yourself with their recent work in brand strategy and immersive environments. This will not only show your genuine interest but also help you connect your experience to their needs.
✨Showcase Your People Skills
As a Senior Resource Manager, your ability to build relationships is key. Prepare examples of how you've successfully collaborated with creative teams and managed internal stakeholders. Highlight your diplomatic approach when pushing back on timelines or budgets.
✨Be Ready to Discuss Tools
Brush up on resource planning tools like Streamtime or Forecast. Be prepared to discuss how you've used these tools in past roles to manage capacity and freelance forecasting effectively. This shows you're not just experienced but also tech-savvy.
✨Emphasise Your Commercial Awareness
Demonstrate your understanding of balancing ambition with reality. Share specific instances where you protected margins or reduced pressure points in previous roles. This will illustrate your strategic thinking and operational edge, which are crucial for this role.
