At a Glance
- Tasks: Lead operations across global studios, ensuring creative teams thrive and deliver outstanding work.
- Company: A dynamic global creative agency with a focus on collaboration and innovation.
- Benefits: Competitive salary, hybrid working, and the chance to shape agency growth.
- Other info: Join a diverse team committed to inclusion and empowering authentic selves.
- Why this job: Make a real impact in a senior role that connects creativity and commercial success.
- Qualifications: Experience in senior operations leadership within an agency, with strong people skills.
The predicted salary is between 80000 - 100000 € per year.
A brilliant global creative agency is looking for a Group Operations Director to help shape the way its international studios work, grow and thrive. This is a meaningful senior role for someone who understands the reality of agency life. The pace, the moving parts, the commercial pressure and the care it takes to keep creative teams doing their best work.
As Group Operations Director, you will bring clarity across margin, resourcing, delivery and team development, supporting studios across London, New York, Los Angeles and Melbourne.
The Opportunity
This role sits right at the centre of the agency. You will be the connective tissue between finance, creative, client services, people and project teams, making sure the business can deliver brilliant work in a way that is commercially healthy and sustainable. You will help protect margins, improve project health, support smarter scoping and build clearer, more consistent ways of working across global studios. There is plenty to shape here. You will mentor and develop a small operations and resource team, support the move towards tools such as Forecast, and bring the kind of calm, confident leadership that helps people feel supported through change. Paprika knowledge would also be useful.
About You
You will have already held a senior operations leadership role within an agency environment, ideally with exposure to multiple studios, markets or time zones. You are confident with board-level reporting, commercial conversations, resource planning, project profitability and senior stakeholder relationships. Just as importantly, you are a thoughtful people leader. You know when to guide, when to challenge and when to listen. You will enjoy building trust across teams and creating systems that help people do great work, rather than adding process for the sake of it.
What's In It for You
Salary guide: £80,000 to £100,000. Hybrid working in London, with flexibility across global time zones. You will have real ownership, close access to senior leadership and the chance to shape how a respected creative agency scales with care, creativity and commercial confidence.
We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.
Group Operations Director in London employer: Tomorrow Recruitment Ltd | B CorpTM
Join a dynamic global creative agency as a Group Operations Director, where you will play a pivotal role in shaping the operational landscape across international studios. With a strong emphasis on employee growth, hybrid working options in London, and a culture that values diversity and inclusion, this position offers the opportunity to lead with confidence while fostering creativity and commercial success. You'll have the chance to mentor teams, influence strategic decisions, and make a meaningful impact in a supportive environment that prioritises both personal and professional development.
Contact Detail:
Tomorrow Recruitment Ltd | B CorpTM Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at creative agencies. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your expertise! Prepare a portfolio or case studies that highlight your previous successes in operations leadership. This will help you stand out during interviews and showcase your ability to drive results.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to agencies you admire. Express your interest in potential opportunities and share how you can add value to their teams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Group Operations Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Group Operations Director role. Highlight your experience in agency life, especially with multiple studios and commercial conversations. We want to see how you’ve made an impact in similar environments!
Showcase Leadership Skills:As a thoughtful people leader, it’s crucial to demonstrate your ability to guide and support teams. Share examples of how you've mentored others and created systems that empower creativity without unnecessary processes. We love seeing real-life stories!
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language to explain your achievements and how they relate to the role. We appreciate applications that get straight to the point while still showcasing your personality.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for this exciting opportunity. Don’t miss out on shaping the future of our agency!
How to prepare for a job interview at Tomorrow Recruitment Ltd | B CorpTM
✨Understand the Agency Landscape
Before your interview, take some time to research the agency's structure and its various studios. Familiarise yourself with how they operate across different markets and time zones. This will help you speak confidently about how you can bring clarity and support to their operations.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leadership, especially in a creative environment. Think of examples where you've successfully mentored teams or navigated change. Highlight how you balance guidance with listening, as this is crucial for a Group Operations Director.
✨Prepare for Commercial Conversations
Since this role involves board-level reporting and project profitability, brush up on your financial acumen. Be ready to discuss how you've protected margins and improved project health in previous roles. Use specific metrics or outcomes to illustrate your impact.
✨Emphasise Systems Over Processes
The agency values systems that enhance creativity rather than hinder it. Prepare to talk about how you've implemented tools or processes that have streamlined operations without adding unnecessary complexity. This will show that you understand the balance between efficiency and creativity.
