Head of Client Services - Independent Content Agency in London
Head of Client Services - Independent Content Agency

Head of Client Services - Independent Content Agency in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
T

At a Glance

  • Tasks: Lead a dynamic client-services team and drive growth for top brands.
  • Company: Award-winning content agency with a creative and inclusive culture.
  • Benefits: Hybrid working, social team environment, and opportunities for personal growth.
  • Why this job: Make a real impact in a role that champions creativity and client success.
  • Qualifications: Experience in client services and a passion for driving results.
  • Other info: Join a diverse team committed to equality and authentic self-expression.

The predicted salary is between 36000 - 60000 £ per year.

Looking for your next big step in a place that is creative, inclusive and genuinely exciting to be part of? Our client, an award‐winning content agency working with world‐class B2B and B2C brands, is on the hunt for a Head of Client Services to join their growing team.

You will lead a brilliant, nimble client‐services crew, setting best practice, being the go‐to escalation point and championing individual growth across the team. You will also own high‐level conversations with core clients, helping them troubleshoot challenges, shape brand ideas and push forward their growth plans.

On the commercial side, you will steer the agency's sales and marketing efforts with a growth‐minded approach, taking real ownership of this function and helping to elevate the agency strategically.

Expect a super‐inclusive culture, hybrid working, a social and welcoming team, and the chance to properly dig your heels in, add value and make a mark.

We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.

  • Seniority level: Director
  • Employment type: Full‐time
  • Job function: Other
  • Industries: Graphic Design

Head of Client Services - Independent Content Agency in London employer: Tomorrow Recruitment Ltd | B Corp™

Tomorrow Recruitment Ltd is an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and collaboration. As a B Corp certified agency, we prioritise employee growth and well-being, providing opportunities for professional development while working with prestigious global brands. Our hybrid working model and commitment to diversity ensure that every team member can thrive and contribute meaningfully to our mission.
T

Contact Detail:

Tomorrow Recruitment Ltd | B Corp™ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Client Services - Independent Content Agency in London

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your leadership skills.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our creative and inclusive team.

We think you need these skills to ace Head of Client Services - Independent Content Agency in London

Client Relationship Management
Team Leadership
Best Practice Development
Escalation Management
Client Troubleshooting
Brand Strategy Development
Sales and Marketing Strategy
Growth Mindset
Communication Skills
Inclusivity Advocacy
Problem-Solving Skills
Strategic Thinking
Commercial Acumen
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Client Services role. Highlight your leadership experience and any relevant client management successes to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our creative and inclusive culture. Be genuine and let your personality come through.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven growth or improved client relationships in previous roles. Numbers and results speak volumes!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Tomorrow Recruitment Ltd | B Corp™

Know Your Client Services Inside Out

Make sure you understand the ins and outs of client services, especially in a creative agency setting. Brush up on best practices, common challenges, and how to effectively lead a team. This will help you demonstrate your expertise and show that you're ready to take charge.

Showcase Your Leadership Style

Be prepared to discuss your leadership approach and how you foster individual growth within a team. Think of specific examples where you've successfully led a team through challenges or helped team members develop their skills. This will highlight your ability to inspire and manage a nimble crew.

Prepare for High-Level Conversations

Since you'll be owning high-level discussions with clients, practice articulating your thoughts on troubleshooting challenges and shaping brand ideas. Consider potential scenarios you might face and how you would address them. This will show that you're proactive and ready to engage with core clients.

Emphasise Your Growth Mindset

The role involves steering sales and marketing efforts, so come prepared to discuss your growth-minded approach. Share past experiences where you've driven growth or elevated a team's performance. This will demonstrate your strategic thinking and commitment to the agency's success.

Head of Client Services - Independent Content Agency in London
Tomorrow Recruitment Ltd | B Corp™
Location: London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>