At a Glance
- Tasks: Lead operations across global studios, ensuring creative teams thrive and deliver outstanding work.
- Company: Dynamic global creative agency with a focus on collaboration and innovation.
- Benefits: Competitive salary, hybrid working, and the chance to shape agency growth.
- Other info: Embrace diversity and inclusion in a supportive, empowering workplace.
- Why this job: Make a real impact in a senior role that connects creativity and commercial success.
- Qualifications: Experience in senior operations leadership within an agency, with strong people skills.
The predicted salary is between 80000 - 100000 € per year.
A brilliant global creative agency is looking for a Group Operations Director to help shape the way its international studios work, grow and thrive. This is a meaningful senior role for someone who understands the reality of agency life. The pace, the moving parts, the commercial pressure and the care it takes to keep creative teams doing their best work.
As Group Operations Director, you will bring clarity across margin, resourcing, delivery and team development, supporting studios across London, New York, Los Angeles and Melbourne.
The OpportunityThis role sits right at the centre of the agency. You will be the connective tissue between finance, creative, client services, people and project teams, making sure the business can deliver brilliant work in a way that is commercially healthy and sustainable. You will help protect margins, improve project health, support smarter scoping and build clearer, more consistent ways of working across global studios. There is plenty to shape here. You will mentor and develop a small operations and resource team, support the move towards tools such as Forecast, and bring the kind of calm, confident leadership that helps people feel supported through change. Paprika knowledge would also be useful.
About YouYou will have already held a senior operations leadership role within an agency environment, ideally with exposure to multiple studios, markets or time zones. You are confident with board-level reporting, commercial conversations, resource planning, project profitability and senior stakeholder relationships. Just as importantly, you are a thoughtful people leader. You know when to guide, when to challenge and when to listen. You will enjoy building trust across teams and creating systems that help people do great work, rather than adding process for the sake of it.
What's In It for YouSalary guide: £80,000 to £100,000 Hybrid working in London, with flexibility across global time zones. You will have real ownership, close access to senior leadership and the chance to shape how a respected creative agency scales with care, creativity and commercial confidence.
We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.
Group Operations Director in London employer: Tomorrow Recruitment Ltd | B Corp
Join a dynamic global creative agency that values innovation and collaboration, offering a vibrant work culture where your leadership can truly make an impact. With a focus on employee growth and development, you will have the opportunity to mentor teams across major cities like London, New York, Los Angeles, and Melbourne, all while enjoying the flexibility of hybrid working. This role not only provides competitive compensation but also empowers you to shape the future of the agency in a supportive and inclusive environment.
Contact Detail:
Tomorrow Recruitment Ltd | B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at agencies. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Show off your expertise! When you get the chance to meet potential employers, whether at networking events or casual meet-ups, be ready to discuss your experience in operations leadership. Share specific examples of how you've improved processes or supported teams in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Research agencies you admire and reach out directly. Express your interest in their work and ask if they have any upcoming opportunities. You never know what might be on the horizon!
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth and straightforward. By applying directly, you’ll ensure your CV lands in the right hands and shows your enthusiasm for joining our creative family.
We think you need these skills to ace Group Operations Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Group Operations Director role. Highlight your experience in agency life, especially with multiple studios and commercial conversations. We want to see how you’ve made an impact in similar environments!
Showcase Leadership Skills:As a thoughtful people leader, it’s crucial to demonstrate your ability to guide and support teams. Share examples of how you've mentored others and created systems that empower creativity without unnecessary processes. We love seeing real-life stories!
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language to explain your achievements and how they relate to the role. We appreciate applications that get straight to the point while still showcasing your personality.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for this exciting opportunity. Don’t miss out on shaping the future of our agency!
How to prepare for a job interview at Tomorrow Recruitment Ltd | B Corp
✨Know the Agency Inside Out
Before your interview, dive deep into the agency's work, culture, and values. Familiarise yourself with their recent projects and understand how they operate across different studios. This will not only show your genuine interest but also help you articulate how your experience aligns with their needs.
✨Demonstrate Your Leadership Style
As a Group Operations Director, your leadership approach is crucial. Be ready to share specific examples of how you've mentored teams, navigated challenges, and fostered collaboration. Highlight your ability to balance guidance with listening, as this is key in agency life.
✨Prepare for Commercial Conversations
Expect questions around margin protection, project profitability, and resource planning. Brush up on your financial acumen and be prepared to discuss how you've successfully managed these aspects in previous roles. Use data and metrics to back up your claims.
✨Showcase Your Adaptability
The agency environment is fast-paced and ever-changing. Share instances where you've successfully adapted to change or implemented new tools like Forecast. Emphasise your calm, confident leadership style that helps teams navigate transitions smoothly.
