At a Glance
- Tasks: Lead operations across global studios, ensuring creative teams thrive and deliver outstanding work.
- Company: A dynamic global creative agency with a focus on collaboration and innovation.
- Benefits: Competitive salary, hybrid working, and the chance to shape agency growth.
- Other info: Join a diverse team committed to inclusion and empowering authentic selves at work.
- Why this job: Make a real impact in a senior role that connects creativity and commercial success.
- Qualifications: Experience in senior operations leadership within an agency, with strong people skills.
The predicted salary is between 80000 - 100000 € per year.
A brilliant global creative agency is looking for a Group Operations Director to help shape the way its international studios work, grow and thrive. This is a meaningful senior role for someone who understands the reality of agency life. The pace, the moving parts, the commercial pressure and the care it takes to keep creative teams doing their best work.
As Group Operations Director, you will bring clarity across margin, resourcing, delivery and team development, supporting studios across London, New York, Los Angeles and Melbourne.
The OpportunityThis role sits right at the centre of the agency. You will be the connective tissue between finance, creative, client services, people and project teams, making sure the business can deliver brilliant work in a way that is commercially healthy and sustainable. You will help protect margins, improve project health, support smarter scoping and build clearer, more consistent ways of working across global studios. There is plenty to shape here. You will mentor and develop a small operations and resource team, support the move towards tools such as Forecast, and bring the kind of calm, confident leadership that helps people feel supported through change. Paprika knowledge would also be useful.
About YouYou will have already held a senior operations leadership role within an agency environment, ideally with exposure to multiple studios, markets or time zones. You are confident with board-level reporting, commercial conversations, resource planning, project profitability and senior stakeholder relationships. Just as importantly, you are a thoughtful people leader. You know when to guide, when to challenge and when to listen. You will enjoy building trust across teams and creating systems that help people do great work, rather than adding process for the sake of it.
What's In It for YouSalary guide: £80,000 to £100,000 Hybrid working in London, with flexibility across global time zones. You will have real ownership, close access to senior leadership and the chance to shape how a respected creative agency scales with care, creativity and commercial confidence.
We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.
Group Operations Director employer: Tomorrow Recruitment Ltd | B Corp
Join a dynamic global creative agency that values innovation and collaboration, offering a vibrant work culture where your leadership can truly make an impact. With a focus on employee growth and development, you will have the opportunity to mentor teams across major cities like London, New York, Los Angeles, and Melbourne, all while enjoying the flexibility of hybrid working. This role not only provides competitive compensation but also empowers you to shape the future of the agency in a supportive and inclusive environment.
Contact Detail:
Tomorrow Recruitment Ltd | B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Operations Director
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at agencies similar to the one you're eyeing. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your expertise! When you get the chance to meet potential employers, whether it's through interviews or casual meet-ups, be ready to discuss your past experiences and how they relate to the role. Bring examples of how you've tackled challenges in operations before.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a message expressing your enthusiasm. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Stay calm and confident! Interviews can be nerve-wracking, but remember, they’re as much about you finding the right fit as they are about the employer. Approach each conversation with a positive mindset and be yourself – authenticity goes a long way!
We think you need these skills to ace Group Operations Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Group Operations Director role. Highlight your experience in agency life, especially with multiple studios and markets. We want to see how you've tackled challenges similar to those we face!
Showcase Leadership Skills:As a thoughtful people leader, it's crucial to demonstrate your ability to guide, challenge, and listen. Share examples of how you've built trust within teams and created systems that empower creativity without unnecessary processes.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language to convey your experience and ideas. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Tomorrow Recruitment Ltd | B Corp
✨Understand Agency Life
Make sure you grasp the nuances of agency life. Familiarise yourself with the fast-paced environment, the various moving parts, and the commercial pressures that come with it. This understanding will help you articulate how your experience aligns with the role.
✨Showcase Your Leadership Style
As a Group Operations Director, you'll need to demonstrate your leadership approach. Be ready to discuss specific examples of how you've mentored teams, navigated change, and built trust across departments. Highlight your ability to guide, challenge, and listen effectively.
✨Prepare for Commercial Conversations
Brush up on your knowledge of project profitability, resource planning, and board-level reporting. Be prepared to discuss how you've protected margins and improved project health in previous roles. This will show that you can handle the financial aspects of the position.
✨Familiarise Yourself with Tools
Get to know tools like Forecast and Paprika, as they are mentioned in the job description. If you have experience with these or similar tools, be sure to mention it. If not, do a bit of research so you can speak confidently about how you would implement them in the role.
