Account Director / Senior Account Director - Global Brand Experience Agency (London)

Tomorrow is thrilled to be working with this global leading brand experience agency; these guys know how to creatively push boundaries, crafting bespoke and innovative experiences that truly inspire.

This agency meets at the intersection of technology and design, creating engaging concepts for their clients across the tech, fashion, beauty, and retail categories. You’ll join a leading client services team focused on growth, success, and partnership. Working closely with a dedicated team of Project Managers, you’ll focus on upstream client engagement, considering the big picture, future growth prospects, and fully integrating clients within the business.

In this role, you can expect to:

• Take ownership of key clients, managing day-to-day client relations to ensure excellent service delivery.
• Embed yourself into your clients’ business, asking the right questions, conducting research, and acting as an ambassador for your agency. You’ll identify opportunities for growth proactively.
• Prioritize client service excellence; work with your PMs to ensure creative delivery aligns with the brief, maintaining high standards of service throughout the process.
• Lead by example with strong business acumen, managing account pipelines, taking financial ownership, and reporting insights internally to your directors.

To be considered, you’ll need:

• To sit confidently at the AD or SAD level, ready to lead global accounts from the outset.
• Exceptional communication skills combined with business savvy to proactively grow accounts.
• A no-ego attitude; this agency is led by an inspiring industry figure and fosters a safe, empowering studio environment. Hard work is rewarded, and everyone contributes.
• Experience in retail design or brand experience, with a solid understanding of the sector preferred.

If this sounds like you, please contact us at CS@tomorrowlondon.co.uk to discuss further.

We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our values. We offer equal opportunities to all candidates regardless of background, identity, sexuality, or disability. We aim to create inclusive cultures where diversity is a genuine strength. Our mission is to empower everyone to be their true authentic selves at work.

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