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- Tasks: Lead the shop floor, ensuring top-notch customer service and driving sales.
- Company: Join a premium brand committed to inclusivity and diversity.
- Benefits: Enjoy competitive benefits and a supportive work environment.
- Why this job: Be a key player in creating an exceptional shopping experience.
- Qualifications: Experience in supervisory roles and strong people-management skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities
- Ensure efficient running of the shop floor to achieve highest levels of customer service, sales, and profit.
- Support the management team in overseeing all personnel, product, merchandising, business processes, and store results.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate all marketing and sales promotions to staff.
- Drive shop floor sales and exceed store targets by motivating the team, while offering customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues fairly and consistently.
- Support the team in delivering the business strategy, ensuring everyone has consistent training on product knowledge and store maintenance.
- Achieve company standards and goals for personal sales results: sales versus budgets, sales per hour, and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing procedures, and oversee the sales floor.
- Focus staff on the importance of building quality relationships with internal and external customers.
- Ensure staff accountability for building a repeat customer base by providing unparalleled service.
- Ensure “door-to-floor” best practices with visual merchandising directives for sales floor and back room are executed; review consistently.
- Work with the management team to build a talent pool for key positions, including potential successors.
Qualifications
- Previous track record of supervisory or specialist roles within a premium or luxury brand.
- People-management experience with the ability to resolve conflict and unproductive disagreements.
- Effective communicator who can build relationships with ease.
- Team player who recognizes and celebrates the contributions and achievements of others.
- Confident in providing feedback that promotes positive behavioral change.
- Adaptable to change, able to work quickly and at pace.
- Energetic and authentic, showing a clear presence on the shop floor.
- Approaches all issues with a “can-do” attitude and acts with initiative to find in-store solutions.
Benefits
- Competitive and comprehensive benefits program supporting associates at home and at work.
- Commitment to fostering an inclusive and diverse community of associates.
Equal Opportunity Employment PVH Corp. is an equal-opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, without regard to race, ethnicity, gender, age, disability, sexual orientation, or any other characteristic protected by law.
Supervisor employer: Tommy Hilfiger
Contact Detail:
Tommy Hilfiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a supervisor, you'll need to motivate your team and build relationships with customers. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your leadership experience. Think of specific examples where you've resolved conflicts or motivated a team. We want to hear about your 'can-do' attitude and how you've driven results in previous roles.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about delivering top-notch customer service and driving sales on the shop floor.
Tailor Your Experience: Make sure to highlight your previous supervisory roles and any experience with premium or luxury brands. We love seeing how your background aligns with our values and the responsibilities of the Supervisor position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tommy Hilfiger
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, products, and customer service philosophy. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Supervisor, you'll need to manage a team effectively. Prepare examples from your past experiences where you've successfully resolved conflicts or motivated your team. Highlight your ability to build relationships and celebrate others' achievements, as this is crucial for fostering a positive store environment.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you've driven sales in previous roles. Think of specific strategies you've implemented to exceed targets and how you can apply those to this new position. Showing that you have a track record of achieving sales goals will set you apart from other candidates.
✨Prepare Questions That Matter
At the end of the interview, you'll likely be asked if you have any questions. Use this opportunity to ask about the company's approach to training and development, or how they measure success on the shop floor. This shows that you're not just interested in the role, but also in growing with the company.