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- Tasks: Deliver exceptional customer service and represent the iconic Tommy Hilfiger brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
- Other info: Great opportunity for career growth in a diverse and inclusive workplace.
Seasonal Sales Associate, Tommy Hilfiger London O2
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Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities Include
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU
- You\’ll connect to consumers and have a previous track record within hospitality or retail
- You\’ll be an effective communicator with the collaborate to win
- You\’ll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You’ll take ownership and make informed decisions to find in-store solutions
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+. One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary (\”PVH\”) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
- Industries: Retail Apparel and Fashion
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Seasonal Sales Associate, Tommy Hilfiger London O2 employer: Tommy Hilfiger
Contact Detail:
Tommy Hilfiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger London O2
✨Tip Number 1
Get to know the brand! Before your interview, dive into Tommy Hilfiger's history and values. Show us that you’re not just another candidate but someone who genuinely connects with our iconic story.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear how you can bring that same energy to our store and create memorable experiences.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the Tommy Hilfiger style. It shows us you understand our brand and are ready to represent it on the shop floor.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It’s a great way to remind us of your enthusiasm and keep you top of mind as we make our decisions.
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger London O2
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Tommy Hilfiger shine through! Share why you’re excited about the brand and how you connect with its values. We want to see that you’re not just looking for a job, but that you genuinely want to be part of our iconic story.
Highlight Relevant Experience: Make sure to mention any previous experience in retail or hospitality. We’re looking for individuals who can connect with customers and provide excellent service, so share specific examples of how you've done this in the past!
Be Authentic and Personable: Your application should reflect your personality! Use a friendly tone and be yourself. We value authenticity, so don’t hesitate to show us who you are and how you’d fit into our team culture.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Let’s get you on board!
How to prepare for a job interview at Tommy Hilfiger
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Familiarise yourself with their latest campaigns and how they connect to culture. This will not only impress your interviewers but also help you demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
As a Seasonal Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to resolve queries and create memorable shopping experiences, as this aligns perfectly with what they’re looking for.
✨Dress the Part
Since you're applying for a role in fashion retail, make sure to dress smartly and stylishly for your interview. Choose an outfit that reflects the Tommy Hilfiger aesthetic while still being professional. This shows that you understand the brand's image and can represent it well.
✨Be Ready to Adapt
Retail is fast-paced and ever-changing. Be prepared to discuss how you've adapted to changes in previous roles or how you would handle unexpected situations on the shop floor. This will demonstrate your flexibility and readiness to thrive in a dynamic environment.