Assistant Store Manager, Tommy Hilfiger - Brompton Road

Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.

Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, the first-class experience must be a given and our in-store standards should never be questionable.

The Assistant Manager plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through their passion and belief in our brands. Responsibilities include:

• Leading the store teams to generate sales, profit, minimise losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
• Identifying opportunities to grow the business and improve performance through collaboration.
• Maintaining corporate visual merchandising directives and standards for sales floor and back room.
• Partnering with the store management team to build on business opportunities and achieve company standards and objectives.
• Ensuring accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
• Completing daily/weekly store walkthroughs; evaluating product performance, pricing, staff service levels and inventory levels.
• Communicating to the Store Manager what is driving sales and discussing any issues/priorities to develop strategies to maximize business.
• Assisting with manpower planning, recruitment, interviewing and hiring processes.
• Participating in weekly management meetings alongside other staff meetings.
• Providing a great customer journey and achieving exemplary mystery shop results.

About YOU: You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You’ll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You are an effective communicator with the ability to cultivate belonging and collaborate to win.

What We Offer: At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates. That is why we are committed to providing a competitive and comprehensive benefits program designed to support our associates – both at home and at work. PVH Europe and our brands are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.