Full Time Supervisor, Tommy Hilfiger - Brompton Road

Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985.

The Role

Our stores are the life and soul of our business.

They act as our main touch points with our ever‑evolving consumer base.

As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.

The Supervisor plays a key role in achieving these standards, leading by example and inspiring their teams through passion and belief in our brands.

Responsibilities

• Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales and profit.
• Support the management team in all personnel, product & merchandising functions, business processes and results for the store.
• Participate in weekly management meetings and other staff meetings.
• Communicate to staff all marketing and sales promotions.
• Drive shop‑floor sales and exceed store targets by motivating the team and offering customers an exemplary store journey.
• Foster a positive store experience by treating all customers and colleagues fairly and consistently.
• Ensure consistent training on product knowledge and store maintenance for the team.
• Achieve company standards for personal sales results: sales vs. budgets, sales per hour and units per transaction.
• Perform manager‑on‑duty functions, manage store opening/closing and sales floor operations.
• Focus staff on building quality relationships with internal & external customers.
• Build a repeat customer base by providing unparalleled spirited service.
• Execute visual merchandising best practices and review them regularly.
• Work with the management team to build a talent pool for key positions, including potential successors.

About You

• Previous supervisory or specialist roles within a premium or luxury brand.
• People‑management experience with conflict resolution skills.
• Effective communicator who builds relationships easily.
• Team player who recognises and celebrates contributions and achievements of others.
• Confident in giving feedback that promotes positive behavioural change.
• Adaptable and able to work quickly in a fast‑moving environment.
• Energetic and authentic with a clear presence on the shop floor.
• Can-do attitude and initiative to find in‑store solutions.

What We Offer

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates.

We provide a competitive and comprehensive benefits program designed to support our associates both at home and at work.

PVH

PVH is committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

Learn more about Inclusion & Diversity at PVH here .

PVH Corp. or its subsidiary (“PVH”) is an equal‑opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.

PVH is also committed to ensuring that all current and future associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.

#J-18808-Ljbffr