At a Glance
- Tasks: Lead and inspire the Italian customer support team to deliver exceptional experiences.
- Company: Join Tombola, a vibrant company focused on player satisfaction.
- Benefits: Enjoy a competitive salary, flexible working options, and career development opportunities.
- Other info: Hybrid role based in Sunderland or Leeds, perfect for work-life balance.
- Why this job: Shape customer experiences while leading a passionate team in a dynamic environment.
- Qualifications: Fluent in Italian with leadership and customer service experience.
The predicted salary is between 24300 - 29700 £ per year.
Tombola in Sunderland (with Leeds option) is recruiting an Italian speaking Customer Service Team Leader to guide our Italian customer support team and shape how we deliver brilliant experiences to our players. You will work closely with the Customer Service Operations Manager, Product and Tech teams to ensure the voice of customers informs our roadmaps while coaching and developing your team to perform at their best in a hybrid, full-time role.
Italian-Speaking Customer Service Team Leader in Sunderland employer: Tombola
At tombola, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises the well-being of our colleagues. As an Employee Relations Advisor in Sunderland, you'll benefit from a supportive environment that encourages professional growth and development, while also having the opportunity to make a meaningful impact on employee experiences. With a strong commitment to fairness and compliance, we ensure that our team members are equipped with the resources and guidance they need to thrive in their roles.
