tombola is seeking an Italian-speaking Customer Service Team Leader to lead and develop the Italian speaking CS team, ensuring high-quality player experiences. You will collaborate with Product and Tech to ensure the customer voice informs builds and improvements.
In this role you will drive coaching, performance management, and wellbeing, while shaping day-to-day operations and contributing to a culture of continuous improvement.
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Italian-Speaking CX Team Lead: Inspire & Grow in Leeds employer: Tombola
At tombola, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture where every team member can thrive. As a Customer Service Team Leader, you'll not only lead a passionate team but also have the opportunity to shape customer experiences and drive continuous improvement in a dynamic environment. With a strong commitment to employee growth and development, we offer a supportive atmosphere that encourages innovation and celebrates diversity, making it a truly rewarding place to work.
