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- Tasks: Lead quality processes and drive improvements in product performance and customer satisfaction.
- Company: Dynamic equipment supplier in the foodservice industry with a focus on quality.
- Benefits: High-impact leadership role with visibility and influence across the organisation.
- Other info: Opportunity for career growth and to champion continuous improvement culture.
- Why this job: Shape the future of quality and make a real difference in customer experience.
- Qualifications: Proven experience in leading quality functions and strong data-driven mindset.
The predicted salary is between 36000 - 60000 £ per year.
We’re working with an equipment supplier to the foodservice industry to appoint a Quality Manager – a senior leadership role with real influence across customer, manufacturing and supplier quality. This is a pivotal position for someone who wants to shape and own the quality process, lead teams, and drive measurable improvements in product performance, reliability and customer satisfaction across the business.
What you’ll be doing:
- Defining and delivering the quality vision and roadmap for the organisation
- Leading, developing and mentoring the Quality & Technical teams
- Owning customer quality, including complaints management and resolution
- Setting supplier quality standards, conducting audits and driving supplier improvement
- Embedding robust CAPA processes and quality systems across the business
- Ensuring compliance with relevant ISO standards
- Reducing defects, field failures and cost of poor quality
- Supporting new product introductions (NPI) with proactive quality planning
- Partnering closely with Operations to embed quality throughout the supply chain
- Championing Lean, Kaizen and continuous improvement culture
What we’re looking for:
- Proven senior-level experience leading Quality / QHSE / Technical functions
- Strong background across customer, supplier and operational quality
- Hands-on leader with the ability to influence across functions
- Data-driven, structured and improvement-focused
- Experience with ISO standards and audit environments
- Manufacturing or product-led business experience preferred
- Relevant professional qualifications are desirable, not essential
Why this role?
This is a chance to step into a high-impact leadership role, with visibility at the top of the organisation and the opportunity to genuinely move the needle on quality, performance and customer satisfaction.
Interested? If you’d like a confidential conversation or more detail, drop me a message or apply directly.
Quality Manager employer: Tom Samuel Recruitment Ltd
Contact Detail:
Tom Samuel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the foodservice industry and let them know you're on the hunt for a Quality Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ISO standards and quality management systems. Be ready to discuss how you've driven improvements in product performance and customer satisfaction in past roles. We want to see that hands-on leadership vibe!
✨Tip Number 3
Showcase your data-driven approach! Bring examples of how you've used metrics to reduce defects and improve quality processes. This will demonstrate your structured mindset and improvement focus, which are key for a Quality Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Quality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Quality Manager role. Highlight your leadership experience and any relevant achievements in quality management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management and how you can contribute to our vision. Be sure to mention any experience with ISO standards or continuous improvement methodologies.
Showcase Your Data-Driven Approach: Since we’re looking for someone who’s data-driven, include examples of how you've used data to drive improvements in quality or customer satisfaction. This will demonstrate your structured approach and ability to influence across functions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Tom Samuel Recruitment Ltd
✨Know Your Quality Standards
Make sure you’re well-versed in the relevant ISO standards and quality frameworks. Brush up on how these apply to the foodservice industry, as this will show your potential employer that you understand the landscape and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams and driven improvements in quality processes. Be ready to discuss specific situations where your leadership made a measurable impact on product performance or customer satisfaction.
✨Be Data-Driven
Since this role is focused on data-driven improvements, come prepared with metrics and examples from your past experiences. Highlight how you’ve used data to identify issues and implement solutions that reduced defects or improved supplier quality.
✨Emphasise Continuous Improvement
Familiarise yourself with Lean and Kaizen principles, and be ready to discuss how you’ve championed a culture of continuous improvement in previous roles. This will resonate well with the company’s focus on driving measurable improvements across the business.