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For Companies At a Glance
- Tasks: Lead quality strategy and mentor teams to enhance product performance and customer satisfaction.
- Company: Dynamic equipment supplier in the foodservice industry with a focus on quality.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Why this job: Shape the future of quality in a pivotal leadership role.
- Qualifications: Proven experience in quality management and team leadership.
- Other info: Join a forward-thinking company committed to excellence and innovation.
The predicted salary is between 48000 - 72000 £ per year.
We’re working with an equipment supplier to the foodservice industry to appoint a Head of Quality & Technical – a senior leadership role with real influence across customer, manufacturing and supplier quality. This is a pivotal position for someone who wants to shape and own the quality strategy, lead teams, and drive measurable improvements in product performance, reliability and customer satisfaction across the business.
What you’ll be doing:
- Defining and delivering the quality vision and roadmap for the organisation
- Leading, developing and mentoring the Quality & Technical teams
- Owning customer quality, including complaints management and resolution
- Setting supplier quality standards, conducting audits and driving supplier improvement
- Embedding robust CAPA processes and quality systems across the business
- Ensuring compliance with relevant ISO standards
- Reducing defects, field failures and cost of poor quality
- Supporting new product introductions (NPI) with proactive quality planning
- Partnering closely with Operations to embed quality throughout the supply chain
Head of Quality & Technical in London employer: Tom Samuel Recruitment Ltd
Contact Detail:
Tom Samuel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality & Technical in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Quality & Technical role.
✨Tip Number 2
Prepare for interviews by researching the company’s quality standards and recent projects. We want to see you shine, so come armed with examples of how you’ve driven improvements in product performance and customer satisfaction.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you’ve developed and mentored teams in the past. We’re looking for someone who can inspire others and lead the Quality & Technical teams to success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can shape and own the quality strategy in this pivotal role.
We think you need these skills to ace Head of Quality & Technical in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Quality & Technical role. Highlight your leadership experience and any specific achievements in quality management that demonstrate your ability to drive improvements.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this pivotal position. Share your vision for quality strategy and how you plan to lead teams effectively. Be genuine and let your passion for quality shine through!
Showcase Relevant Experience: When detailing your work history, focus on roles where you've defined quality standards or led teams. Mention any experience with ISO compliance or CAPA processes, as these are key to the role we're looking to fill.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Tom Samuel Recruitment Ltd
✨Know Your Quality Standards
Make sure you’re well-versed in the relevant ISO standards and quality frameworks. Brush up on how these apply to the foodservice industry, as this will show your potential employer that you understand the landscape and can hit the ground running.
✨Showcase Leadership Experience
Prepare examples of how you've successfully led and developed teams in previous roles. Highlight specific instances where your leadership directly contributed to improvements in product performance or customer satisfaction.
✨Be Ready for Technical Questions
Expect to dive deep into technical discussions about CAPA processes and supplier quality standards. Prepare to discuss how you've implemented these in past roles and the measurable outcomes that resulted from your initiatives.
✨Demonstrate Problem-Solving Skills
Think of examples where you've effectively managed customer complaints or resolved quality issues. Be ready to explain your thought process and the steps you took to ensure a positive outcome, as this will illustrate your capability to handle challenges in the role.
