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For Companies At a Glance
- Tasks: Lead quality strategy and mentor teams to enhance product performance and customer satisfaction.
- Company: Dynamic equipment supplier in the foodservice industry with a focus on quality.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Why this job: Shape the future of quality in a pivotal leadership role.
- Qualifications: Proven experience in quality management and team leadership.
- Other info: Join a forward-thinking company committed to excellence and innovation.
The predicted salary is between 48000 - 72000 £ per year.
We’re working with an equipment supplier to the foodservice industry to appoint a Head of Quality & Technical – a senior leadership role with real influence across customer, manufacturing and supplier quality. This is a pivotal position for someone who wants to shape and own the quality strategy, lead teams, and drive measurable improvements in product performance, reliability and customer satisfaction across the business.
What you’ll be doing:
- Defining and delivering the quality vision and roadmap for the organisation
- Leading, developing and mentoring the Quality & Technical teams
- Owning customer quality, including complaints management and resolution
- Setting supplier quality standards, conducting audits and driving supplier improvement
- Embedding robust CAPA processes and quality systems across the business
- Ensuring compliance with relevant ISO standards
- Reducing defects, field failures and cost of poor quality
- Supporting new product introductions (NPI) with proactive quality planning
- Partnering closely with Operations to embed quality throughout the supply chain
Head of Quality & Technical employer: Tom Samuel Recruitment Ltd
Contact Detail:
Tom Samuel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality & Technical
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Quality & Technical role.
✨Tip Number 2
Prepare for interviews by researching the company’s quality standards and recent projects. We want to show them that you’re not just a fit for the role, but that you’re genuinely interested in shaping their quality strategy.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve led teams and driven improvements in product performance. We need to demonstrate that you can mentor and develop the Quality & Technical teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you in landing that pivotal position in the foodservice industry.
We think you need these skills to ace Head of Quality & Technical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Quality & Technical role. Highlight your leadership experience and any specific achievements in quality management that demonstrate your ability to drive improvements.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this pivotal position. Share your vision for quality strategy and how you plan to lead and mentor teams effectively. Be genuine and let your passion for quality shine through!
Showcase Relevant Experience: In your application, emphasise your experience with ISO standards and CAPA processes. We want to see how you've successfully managed customer complaints and supplier quality in the past, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Tom Samuel Recruitment Ltd
✨Know Your Quality Standards
Make sure you’re well-versed in the relevant ISO standards and quality frameworks. Brush up on how these apply to the foodservice industry, as this will show your potential employer that you understand the landscape and can hit the ground running.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you’ve mentored others or driven improvements in quality. This will demonstrate your capability to lead the Quality & Technical teams effectively.
✨Be Ready to Discuss CAPA Processes
Understand the importance of Corrective and Preventive Actions (CAPA) in quality management. Be prepared to discuss how you’ve implemented robust CAPA processes in previous roles and how you plan to embed these systems across the business.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills, especially around customer complaints and supplier audits. Think through some real-life examples where you’ve resolved issues or improved supplier quality, as this will highlight your practical experience.
