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For Companies At a Glance
- Tasks: Lead quality strategy and mentor teams to enhance product performance and customer satisfaction.
- Company: Dynamic equipment supplier in the foodservice industry with a focus on quality.
- Benefits: High-impact leadership role with visibility and influence across the organisation.
- Why this job: Shape the future of quality and drive real improvements in a pivotal position.
- Qualifications: Proven experience in leading Quality functions and strong background in operational quality.
- Other info: Opportunity for career growth and to champion continuous improvement culture.
The predicted salary is between 43200 - 72000 £ per year.
We’re working with an equipment supplier to the foodservice industry to appoint a Head of Quality & Technical – a senior leadership role with real influence across customer, manufacturing and supplier quality. This is a pivotal position for someone who wants to shape and own the quality strategy, lead teams, and drive measurable improvements in product performance, reliability and customer satisfaction across the business.
What you’ll be doing:
- Defining and delivering the quality vision and roadmap for the organisation
- Leading, developing and mentoring the Quality & Technical teams
- Owning customer quality, including complaints management and resolution
- Setting supplier quality standards, conducting audits and driving supplier improvement
- Embedding robust CAPA processes and quality systems across the business
- Ensuring compliance with relevant ISO standards
- Reducing defects, field failures and cost of poor quality
- Supporting new product introductions (NPI) with proactive quality planning
- Partnering closely with Operations to embed quality throughout the supply chain
- Championing Lean, Kaizen and continuous improvement culture
What we’re looking for:
- Proven senior-level experience leading Quality / QHSE / Technical functions
- Strong background across customer, supplier and operational quality
- Confident leader with the ability to influence across functions
- Data-driven, structured and improvement-focused
- Experience with ISO standards and audit environments
- Manufacturing or product-led business experience preferred
Why this role?
This is a chance to step into a high-impact leadership role, with visibility at the top of the organisation and the opportunity to genuinely move the needle on quality, performance and customer satisfaction. If you’d like a confidential conversation or more detail, drop me a message or apply directly.
Head of Quality & Technical in England employer: Tom Samuel Recruitment Ltd
Contact Detail:
Tom Samuel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality & Technical in England
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Quality & Technical role.
✨Tip Number 2
Prepare for those interviews by researching the company’s quality standards and recent projects. We want you to show them you’re not just a fit for the role, but that you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve led teams and driven improvements in quality. We want you to demonstrate your ability to influence and inspire others in the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate candidates who are ready to make a difference in quality and customer satisfaction.
We think you need these skills to ace Head of Quality & Technical in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Quality & Technical role. Highlight your experience in leading quality functions and any relevant ISO standards you've worked with. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality and how you can drive improvements in product performance and customer satisfaction. Let us know what makes you the perfect fit for this pivotal position.
Showcase Your Leadership Skills: We’re looking for a confident leader, so don’t hold back! Share examples of how you've led teams, mentored others, and influenced cross-functional initiatives. This is your moment to demonstrate your leadership prowess.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tom Samuel Recruitment Ltd
✨Know Your Quality Standards
Make sure you’re well-versed in ISO standards and quality frameworks relevant to the foodservice industry. Brush up on your knowledge of compliance and audit processes, as this will show your potential employer that you’re ready to hit the ground running.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams and influenced cross-functional collaboration in previous roles. Highlight specific instances where your leadership made a measurable impact on quality or customer satisfaction.
✨Data-Driven Decision Making
Be ready to discuss how you use data to drive improvements in quality and performance. Bring examples of how you’ve implemented CAPA processes or used metrics to reduce defects and field failures in past positions.
✨Emphasise Continuous Improvement
Familiarise yourself with Lean and Kaizen principles, and be prepared to talk about how you’ve championed a culture of continuous improvement in your previous roles. Share specific initiatives you’ve led that resulted in significant enhancements in quality or efficiency.
