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For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and deliver exceptional customer experiences.
- Company: Join the luxury brand Tom Ford, known for its high-quality beauty products.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team focused on creating memorable in-store experiences and personal development.
- Qualifications: Retail management experience, strong leadership skills, and proficiency in Microsoft Office required.
- Other info: Flexible hours to support a healthy work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and inspirational Business Manager to lead, coach, and develop our team of Fragrance Specialists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team. Providing a luxury experience is our daily goal. As a Business Manager, your role will be to elevate your team in creating a memorable in-store experience. You will also be accountable for the smooth running of the store and ensuring all your team are aligned with the counter and Brand vision. The Business Manager role also requires coaching and inspiring your team, ensuring development, and enabling them to exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & Development offering
Qualifications
- Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. We want all of our team to have a good work-life balance. Please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
Tom Ford - Business Manager - H Beauty - 37.5 Hours employer: Tom Ford
Contact Detail:
Tom Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tom Ford - Business Manager - H Beauty - 37.5 Hours
✨Tip Number 1
Familiarise yourself with Tom Ford's brand values and product offerings. Understanding the luxury experience they aim to provide will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples of how you've successfully led and developed teams in previous roles. Highlight specific instances where your leadership directly contributed to achieving sales targets or enhancing customer experiences.
✨Tip Number 3
Research current trends in the beauty industry, especially in fragrance. Being knowledgeable about market dynamics can set you apart and demonstrate your passion for the role.
✨Tip Number 4
Network with current or former employees of Tom Ford or similar luxury brands. Gaining insights from their experiences can provide valuable information that you can use to tailor your approach when applying.
We think you need these skills to ace Tom Ford - Business Manager - H Beauty - 37.5 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in beauty or fast-paced environments. Emphasise your achievements in sales targets and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your leadership skills. Mention specific examples of how you've successfully coached teams and achieved sales goals.
Highlight Relevant Skills: In your application, clearly outline your experience with inventory management, cash reconciliation, and staff scheduling. These are key aspects of the Business Manager role.
Showcase Your Customer Service Focus: Demonstrate your commitment to providing exceptional customer experiences. Include examples of how you've created memorable in-store events or improved customer relationships in previous roles.
How to prepare for a job interview at Tom Ford
✨Showcase Your Leadership Skills
As a Business Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached and developed team members in the past, focusing on specific outcomes and improvements.
✨Understand the Brand Vision
Familiarise yourself with Tom Ford's brand values and vision. Be ready to discuss how you can align your team's efforts with these principles to create a luxury experience for customers.
✨Prepare for Sales and Customer Service Scenarios
Expect questions about setting sales targets and managing customer relationships. Think of scenarios where you've successfully achieved sales goals or resolved customer issues, and be prepared to share these stories.
✨Discuss Your Flexibility
The role requires flexible availability, so be open about your schedule. Discuss how you can adapt to the needs of the business while maintaining a good work-life balance, as this is important to the company culture.