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For Companies At a Glance
- Tasks: Engage with customers, sell luxury beauty products, and achieve sales targets.
- Company: Join the iconic Tom Ford brand under Estee Lauder Companies at Heathrow Airport.
- Benefits: Enjoy competitive salary, generous staff benefits, free parking, and extensive training.
- Why this job: Be part of a high-performing team in a vibrant retail environment with amazing career opportunities.
- Qualifications: Enthusiasm for beauty, retail experience preferred but not essential, and high grooming standards.
- Other info: Must obtain an Airside ID Pass; roles available full-time or part-time.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Sales Consultant role at TOM FORD FASHION. The globally recognised beauty brand, Tom Ford Beauty is seeking new people to join their team of Beauty consultants, based at London Heathrow Airport, in the all-important Travel Retail division. This is a wonderful opportunity to join the iconic Tom Ford brand owned and managed by the global powerhouse beauty brand, Estee Lauder Companies.
If you have retail or sales experience in a fast-paced environment and want to work in one of the most exciting retail locations, then this may be for you. The role involves learning all about the 3 pillar brand, the skincare, make up and in particular the stellar range of Tom Ford fragrances and advising, selling and conducting consultations with passengers in the airport.
Key Aspects Of The Role
- Achieving sales targets in a proactive and positive way.
- Delivering excellence in a personalised service, demonstrating and engaging customers with the Tom Ford brand.
- Maintaining excellent counter standards of hygiene, presentation and adhering to brand guidelines.
- Educating yourself with the online training modules, including a brand accreditation.
- Playing as part of a high performing team.
Ideal Candidates Would Have The Following Experience
- Enthusiasm and genuine interest in the beauty industry.
- Previous experience within a luxury retail role, although not essential.
- Passion for delivering amazing service and really making a difference in the day of the passenger.
- Personality and commercial spirit to embrace the brand.
- High standards of hygiene and personal grooming, with strict grooming standards.
Benefits Of Working In The Tom Ford Brand
- Competitive salary and benefits.
- Generous allocation and staff benefits.
- Free airport staff car parking.
- Annual holiday entitlement.
- Uniform.
- Training and Development - Extensive Learning programme.
- Excellent career opportunities.
Applicants should be aware that as this role is based within Heathrow Airport, before you commence work you must have an Airside ID Pass, which requires a Criminal Reference Check and a 5 year checkable work history. You would be guided through this process and it may take a few weeks. Roles are full time or part time - Full time hours are 36 hours per week, worked across 4 days. Part time hours are either 18 or 24 hours per week, worked across 3 days per week. All applicants must be able to be at Heathrow Airport ready on the shop floor for 5am. Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Sales Consultant employer: Tom Ford
Contact Detail:
Tom Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the Tom Ford brand and its product range, especially their fragrances, skincare, and makeup. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the brand.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from your past experiences where you went above and beyond for a customer. Highlighting these moments can set you apart from other candidates.
✨Tip Number 3
Since this role is at Heathrow Airport, be ready to discuss your availability and flexibility regarding early morning shifts. Showing that you can commit to the required hours will make you a more attractive candidate.
✨Tip Number 4
Engage with the beauty community online, whether through social media or forums. This can help you stay updated on trends and customer preferences, which is crucial for a sales consultant role in a luxury brand.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Tom Ford Beauty and its product range. Highlight your knowledge of their skincare, makeup, and fragrance lines in your application to show genuine interest.
Tailor Your CV: Emphasise any retail or sales experience you have, especially in luxury environments. Use specific examples that demonstrate your ability to achieve sales targets and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the beauty industry and your passion for delivering exceptional service. Mention how you can contribute to the team at Heathrow Airport.
Highlight Relevant Skills: In your application, focus on skills such as communication, teamwork, and personal grooming standards. These are crucial for maintaining the brand's image and providing a high-quality customer experience.
How to prepare for a job interview at Tom Ford
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Talk about your favourite products, brands, or trends, and how they inspire you. This will demonstrate your genuine interest in the role and align with the brand's values.
✨Know the Tom Ford Brand
Familiarise yourself with Tom Ford's product range, especially their fragrances, skincare, and makeup lines. Being able to discuss specific products and their unique features will show that you are proactive and have done your homework.
✨Emphasise Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you engaged with customers, resolved issues, or went above and beyond to ensure a positive experience, as this is crucial for a Sales Consultant role.
✨Dress to Impress
Given the luxury nature of the brand, ensure your appearance reflects high standards of grooming and professionalism. Dress smartly and maintain a polished look to make a strong first impression that aligns with the brand's image.
