Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a luxury boutique, driving sales and delivering exceptional client experiences.
- Company: Join the iconic Tom Ford team at Harrods, a leader in luxury retail.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be a Brand Ambassador and shape the future of luxury fashion.
- Qualifications: Experience in luxury retail management and strong leadership skills required.
- Other info: Collaborative culture that values diversity and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Women’s RTW & Accessories – New Opening at Harrods. Tom Ford Fashion is seeking an experienced Store Manager to lead the new Women’s Ready-to-Wear & Accessories boutique opening at Harrods. The Store Manager will have full responsibility for the commercial performance, operational excellence, and people management of the boutique, ensuring the highest standards of luxury retail execution in line with Brand values and Harrods guidelines.
Reporting to Director Of Stores And Operations, the Store Manager will act as a Brand Ambassador, driving sales performance, developing the client portfolio, and leading the team to deliver an exceptional and consistent client experience.
Key Responsibilities:- Commercial & Sales Performance: Drive store sales performance to achieve and exceed sales targets and KPIs. Monitor and analyze business results, defining action plans to optimize performance. Actively contribute to sales activities and high-level client engagement. Develop and grow a strong local and international client portfolio through effective clienteling and CRM strategies.
- Team Leadership & Development: Recruit, train, coach, and motivate the sales team in line with Brand standards. Lead by example on the sales floor, fostering a high-performance and service-oriented culture. Manage staff scheduling, planning, attendance validation, and performance reviews. Promote teamwork, engagement, and professional development.
- Store Operations & Administration: Ensure smooth daily operations of the boutique, including opening and closing procedures. Oversee cash operations, tax-free processes, invoicing, and administrative activities. Manage budgets, reporting, and operational costs. Ensure compliance with all internal procedures, legal, security, health & safety, and HR policies.
- Client Experience & Brand Standards: Guarantee a consistent, elevated Client Experience aligned with Brand and Harrods guidelines. Ensure full compliance with visual merchandising, product presentation, and service standards. Act as the primary Brand Ambassador within Harrods.
- Compliance, Suppliers & Maintenance: Manage relationships with suppliers and oversee routine and extraordinary maintenance activities. Ensure all operational processes are aligned with internal, legal, and security requirements.
- Proven experience as Store Manager (or Senior Assistant Store Manager ready to step up) within Luxury Retail, preferably in a department store environment such as Harrods.
- Strong background in Women’s Ready-to-Wear and Accessories.
- Excellent knowledge of English.
- Strong leadership, people management, and coaching skills.
- Solid commercial acumen and results-driven mindset.
- Proven experience in clienteling, CRM, and VIC management.
- High level of organization, precision, and attention to detail.
- Flexibility, availability, dynamism, and proactive attitude.
- Proficiency in Microsoft Office.
Working hours: full-time, 5 days per week including weekends and holidays. Workplace: London.
Why work with us? At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.
Store Manager - Harrod\'s in London employer: TOM FORD FASHION
Contact Detail:
TOM FORD FASHION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Harrod\'s in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail world, especially those who might have ties to Harrods or Tom Ford. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Show up and shine! If you can, visit the Harrods store and engage with the team. This not only shows your enthusiasm but also gives you a chance to demonstrate your people skills and passion for the brand.
✨Tip Number 3
Prepare for the interview by diving deep into Tom Ford's values and the luxury retail landscape. Be ready to discuss how your experience aligns with their expectations and how you can drive sales and enhance client experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Tom Ford.
We think you need these skills to ace Store Manager - Harrod\'s in London
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your enthusiasm for the industry and how it aligns with our brand values.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Manager role. Highlight relevant experience in women’s ready-to-wear and accessories, and don’t forget to mention your leadership skills and client engagement strategies!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TOM FORD FASHION
✨Know Your Brand Inside Out
Before the interview, dive deep into Tom Ford's brand values and product offerings. Familiarise yourself with their Women’s Ready-to-Wear and Accessories lines. This knowledge will not only impress your interviewers but also help you articulate how you can embody the brand as a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved sales performance. Being able to demonstrate your leadership style and how it aligns with fostering a high-performance culture will be key.
✨Client Engagement Strategies
Be ready to discuss your experience with clienteling and CRM strategies. Share specific examples of how you've developed strong client relationships and driven sales through exceptional service. This is crucial for the role, so highlight your ability to create an elevated client experience.
✨Operational Excellence Matters
Understand the operational side of running a luxury boutique. Be prepared to talk about your experience with store operations, compliance, and budget management. Showing that you can ensure smooth daily operations while maintaining high standards will set you apart from other candidates.
