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- Tasks: Deliver exceptional, personalised service in luxury fashion to create a seamless shopping experience.
- Company: Join the iconic TOM FORD team at Harrods, a leader in luxury fashion.
- Benefits: Collaborative workplace, focus on continuous improvement, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real impact in the luxury fashion world.
- Qualifications: 3+ years in luxury retail, strong client engagement skills, and a passion for fashion.
- Other info: Diversity is valued; challenge yourself in a fast-growing international environment.
The predicted salary is between 36000 - 60000 £ per year.
We are currently seeking a passionate and experienced WRTW Client Advisor to join our team in London, within the Women’s Ready-to-Wear department in Harrods. As part of a dynamic and high-performing team, you will embody the brand’s values and deliver an exceptional client experience, consistently exceeding expectations through a refined and personalized service.
Tasks & Responsibilities
- Provide outstanding, personalized service to clients, ensuring a seamless and luxurious shopping experience.
- Demonstrate expert knowledge of women’s ready-to-wear collections, including fabrics, craftsmanship, and styling advice.
- Build and maintain long-term client relationships through proactive clienteling and tailored recommendations.
- Drive sales performance by achieving and exceeding individual and team targets.
- Maintain the highest visual and operational standards within the boutique, supporting merchandising and stock management.
- Stay informed about new collections, fashion trends, and competitor insights.
Job Requirements
- Minimum 3 years of experience in luxury fashion retail, specializing in women’s apparel.
- Strong ability to engage with high-profile clients and build a loyal customer base.
- Passion for fashion and in-depth knowledge of luxury products.
- Excellent communication and interpersonal skills, with a proactive and professional approach.
- Ability to work collaboratively within a team and adhere to company standards.
- Availability to work 5 days a week, including weekends and holidays as required.
- Additional languages are a plus.
- Familiarity with CRM tools and clienteling practices is highly desirable.
Why work with us?
At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.
Client Advisor WRTW - Harrods in London employer: TOM FORD FASHION
Contact Detail:
TOM FORD FASHION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor WRTW - Harrods in London
✨Tip Number 1
Get to know the brand inside out! Research Tom Ford's latest collections and values. This way, when you walk into that interview, you can show off your passion and knowledge about their luxury offerings.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend fashion events. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 3
Practice your clienteling skills! Think of ways to engage with high-profile clients and how you’d provide that exceptional service they expect. Role-play with a friend to nail down your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Harrods and ready to bring your A-game!
We think you need these skills to ace Client Advisor WRTW - Harrods in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share specific experiences that highlight your knowledge of women’s ready-to-wear collections and how you’ve provided exceptional service in the past.
Tailor Your Application: Just like you would style an outfit, tailor your application to fit the role. Mention how your skills and experiences align with the responsibilities listed in the job description, especially around client relationships and sales performance.
Be Professional Yet Personal: While we want to see your professional side, don’t forget to inject a bit of your personality into your application. We’re looking for someone who can connect with high-profile clients, so a warm and engaging tone can make a difference!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Harrods!
How to prepare for a job interview at TOM FORD FASHION
✨Know Your Fashion Inside Out
Make sure you brush up on your knowledge of women’s ready-to-wear collections. Familiarise yourself with the latest trends, fabrics, and craftsmanship details. This will not only impress your interviewers but also show your genuine passion for fashion.
✨Showcase Your Clienteling Skills
Prepare examples of how you've built long-term relationships with clients in the past. Think about specific instances where your tailored recommendations led to successful sales. This will demonstrate your ability to engage with high-profile clients effectively.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you present your ideas and respond to questions.
✨Be Ready to Discuss Sales Performance
Come prepared to talk about your previous sales achievements. Have specific numbers or targets in mind that you’ve met or exceeded. This will highlight your drive and ability to contribute to the team’s success at Harrods.