Counter Manager

Counter Manager

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Tom Ford Beauty team at Manchester Airport, driving sales and delivering exceptional customer service.
  • Company: Join the iconic Tom Ford brand, part of the Estee Lauder Companies, known for luxury beauty products.
  • Benefits: Enjoy working in a vibrant travel retail environment with opportunities for growth and development.
  • Why this job: Be part of a globally recognized brand and enhance your skills in a fast-paced, exciting location.
  • Qualifications: Retail management experience in a dynamic setting is essential; passion for beauty is a plus.
  • Other info: Engage with travelers and share your knowledge of skincare, makeup, and fragrances.

The predicted salary is between 28800 - 43200 £ per year.

The globally recognised beauty brand, Tom Ford is a great Counter Manager to manage the Tom Ford Beauty business based at Manchester Airport, in the all important Travel Retail division. This is a wonderful opportunity to join the iconic Tom Ford brand owned and managed by the global powerhouse beauty brand, Estee Lauder Companies. The birthplace of some of the most well-known Fragrance, make up and skincare products in the world, this is a brilliant opportunity to be part of this incredible brand. If you have retail management experience in fast paced environment and want to work in one of the most exciting retail locations, then this may be for you. The role involves managing all aspects of the Tom Ford Beauty business, from reaching sales targets, managing stock to developing and coaching your team. As a Counter Manager, you have overall responsibility for the performance of the Tom Ford business, getting the best out of your team. In addition, you also learn all about this incredible 3 pillar brand, the skincare, make up and in particular the stellar range of Tom Ford fragrances and advising, selling and conducting consultations with passengers in the airport. Key aspects of the role: Sales Performance – Motivating a team to Achieve sales targets in a proactive andpositive way, Developing your team to deliver excellence in a personalised service, demonstrating and e…

Counter Manager employer: Tom Ford Careers

At Tom Ford, we pride ourselves on being an exceptional employer, offering a dynamic work environment at the bustling Manchester Airport. Our team members benefit from comprehensive training and development opportunities, fostering personal and professional growth while working with a globally recognized brand. Join us to be part of a vibrant culture that values creativity, teamwork, and excellence in customer service, all while enjoying the unique experience of retail in one of the world's most exciting travel locations.
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Contact Detail:

Tom Ford Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Counter Manager

✨Tip Number 1

Familiarize yourself with the Tom Ford brand and its product range, especially the fragrances, skincare, and makeup. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the brand.

✨Tip Number 2

Highlight your retail management experience by preparing specific examples of how you've successfully motivated teams and achieved sales targets in fast-paced environments. This will show that you have the skills needed for the Counter Manager role.

✨Tip Number 3

Network with current or former employees of Tom Ford or Estee Lauder Companies. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.

✨Tip Number 4

Prepare to discuss your approach to customer service and team development. Be ready to share strategies you've used to enhance customer experiences and coach team members, as these are key aspects of the Counter Manager position.

We think you need these skills to ace Counter Manager

Retail Management Experience
Sales Performance Management
Team Leadership
Coaching and Development Skills
Customer Service Excellence
Stock Management
Proactive Sales Techniques
Product Knowledge in Beauty and Fragrance
Consultation Skills
Communication Skills
Motivational Skills
Problem-Solving Skills
Adaptability in Fast-Paced Environments
Attention to Detail

Some tips for your application 🫡

Understand the Brand: Familiarize yourself with Tom Ford and Estee Lauder Companies. Highlight your knowledge of their products, especially in skincare, makeup, and fragrances, to show your passion for the brand.

Tailor Your CV: Emphasize your retail management experience, particularly in fast-paced environments. Include specific examples of how you've motivated teams and achieved sales targets in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the brand. Discuss your management style and how you plan to develop and coach your team to deliver excellent customer service.

Highlight Relevant Skills: Make sure to mention skills that are crucial for the Counter Manager position, such as sales performance, stock management, and customer consultation. Use keywords from the job description to align your application with their expectations.

How to prepare for a job interview at Tom Ford Careers

✨Show Your Passion for Beauty

Make sure to express your enthusiasm for the Tom Ford brand and the beauty industry during the interview. Share specific examples of how you connect with the products and why you admire the brand's values.

✨Highlight Your Retail Management Experience

Discuss your previous experience in retail management, especially in fast-paced environments. Be prepared to share specific achievements, such as sales targets you've met or exceeded, and how you motivated your team to succeed.

✨Demonstrate Team Development Skills

Talk about your approach to coaching and developing team members. Provide examples of how you've helped individuals grow in their roles and how you foster a positive team environment that encourages excellence in customer service.

✨Prepare for Product Knowledge Questions

Familiarize yourself with Tom Ford's product range, especially their fragrances, skincare, and makeup lines. Be ready to discuss how you would advise customers and conduct consultations, showcasing your ability to provide personalized service.

Counter Manager
Tom Ford Careers
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  • Counter Manager

    Manchester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-01-27

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    Tom Ford Careers

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